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Forerunner 955 - Bugs and issues

FlipStone
over 2 years ago

I thought it might be nice, or usefull, to have a single topic with confirmed bugs and issues with the forerunner 955 watches. Having the solar myself and noticing at least 2 serious bugs, this is good to know for users and Garmin themselves. Perhaps it can be stickied?

People can comment or mention bugs in the comments, or message me directly, and if confirmed by others (or me) I will update the main post. Preferably with as much info as possible.

BUGS

Maps and navigation

  • Navigate -> Use map: Impossible to select target location (FW 10.10)
    https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/296161/can-t-select-target-using-map-to-navigate

    Trying to use the map to navigate to a target point doesn't work. Most of the times the crossharis needed to select a location aren't visible and long-pressing start (usually needed to select the location) doesn't do anything. There are also no other ways to select a location on the map. Sometimes they DO appear and selecting the location is possible, however actually starting the navigation reboots the watch.

    *Edit*
    This seems to happen when the location you select results in multiple options (in my case for example ', , ') if I somehow am able to select a location with no alternative options it does not seem to crash. Crosshairs still appear only the first (few?) times after a reboot.

  • Starting a course directly from the "Navigation" app redirects you to the 'Navigation selection screen' (which  is then a bit hard to get out of)
    https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/298420/cant-start-a-course-on-my-fr-955/1443050#1443050

    When going to the Navigation activity and select a course to follow it seems to load the course but then redirects you to the same selection screen where you get the option to again select a course, point of interest, etc. Pressing back once stays in the navigation screen, you need to press back a few times quickly to exit. When then starting another activity the course selected above IS loaded. Other ways such as selecting a saved location DO work and selecting a course for navigation directly from another activity also works.

  • Some custom maps might crash watch?

    Hard to verify

  • Incorrect/garbled rendering of custom maps
    https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/301385/rendering-of-custom-maps-broken/

    3rd party OSM based maps seem to render incorrectly, while working on the fenix 7 and FR945 watches.

  • Autozoom - Map toggles between extremely zoomed out view and normal zoom level (when showing turns/changing view?) during navigation

    While using navigation and with map autozoom set to enabled, the map screen switches between a way zoomed out state making it impossible to see context regarding streets, etc and normal view when you switch screens or when an instruction is shown. Again switching screens toggles it back, this actually could be reproduced constently (both during cycling as walking activities). When autozoom is disabled and setting a specific zoom level manually this doesn't happen.

  • Map Zoom level reverts back to default (FW 10.10)

    When zooming in or out of the map the zoom level is not retained, it however reverts back to the default zoom level when going back to the map/different screen. Scrolling/pannign around IS saved/stored.

    Apparently this is by design, and can be fixed by turning of auto-zoom for maps:
    https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/296512/forerunner-955---bugs-and-issues/1433961#1433961

Touch:

  • Swipe from left to right on the map (in order to pan) triggers the menu to open

    When making the swip motion from left to right on the map to pan it will open the menu (and exiting can reset zoom on map if autozoom is set). A workaround is to either swipe slowly, or don't remove your finger from the screen right away but let it rest for just a bit longer before releasing the touch screen (might take some getting used to). Not limited to maps, also in other screens.

    Fixed in 11.12

  • Touch with a map screen in an activity only works when "General Touch" is enabled

    When touch is enabled for an activity but not for general use, touch can not be used on the map-datafield for that specific activity. The map touch funcitonality ONLY works when general touch use is enabled, no matter the specific activity settings

  • Widgets are not touch interactive

    Unlike with other touch devices, trying to use touch to scroll through graphs on widgets does not work.

System:

ConnectIQ:

Widgets:

Activities:

  • 0 over 2 years ago in reply to Normar

    ah - not just me then! I had this today, trying to fix a broken swim activity profile mid-swim. Crashed / rebooted 3 times. 

  • 0 over 2 years ago

    after being so pleased with how stable my watch has been and being impressed by battery life, i had my first major glitch/problem this morning:

    i was monkeying around with the map pan/zoom feature (in order to coach my friend through use of maps on the 945LTE i sold to him) and suddenly the watch crashed. but that was the start of a extended problems. whenever i did anything (touch the screen, tap a button, the watch would crash). i couldn't even hold down the light button to do a hard reset because it automatically crashed the watch. whenever it rebooted, the watch face would appear, but if i swiped up or down on the screen or used the up and down buttons, the watch would crash.

    i was all set to call up chat with garmin support and i tried the last ditch effort to connect it to my computer. i did that and it brought the usb/charging icon, and i disconnected it. since then, it's been back to normal with no crashes.

    very strange and disquieting.

    not even sure if i want to report this to Garmin because i don't want to spend time reproducing this problem which basically killed the watch. but i think i will. hopefully i can just send them my files and they won't ask me to reproduce this crazy loop for crashing. not fun. 

  • 0 over 2 years ago in reply to derek87

    How long have you waited for replacement? I would also like to get fr955 with better buttons, but dont want to be left without a watch for 2 weeks or longer... Thats why im still delaying with return. 

  • 0 over 2 years ago

    Assignment of Navigation to a Hot Key (ex: 'Hold Back') results in a message that says 'GPS is off. Turn on GPS in the activity settings, or choose another activity'. Selecting Navigation from the activity menu works. Immediately after using the Navigation activity, the Hot Key starts working but stops again after a few minutes. Using this feature on my 945 always opened the navigation screen. 

  • 0 over 2 years ago

    Does anybody know how to turn off alerts (pace/hr) in sugested training? Or is this next bug? Have training alerts off and activity alerts on, but still getting alerts when running too slow/fast, its driving me crazy...

    Next thing - touch scrolling doesnt work on map in activity summary (if there was - ignore it). Things related to map and touch panel seem to be most buggiest. 

  • 0 over 2 years ago in reply to Principino93

    Don't do the suggested trainings if you don't want to obey them? I don't understand why one would want to do them and have no alerts? If you don't like pace switch to HR based targets, and wise versa, and if you don't like targets, don't do them. What is the benefits of doing them without trying to obey them? 

  • 0 over 2 years ago in reply to jmto

    Because sometimes sugested trainning is to hard for me (higher load as it should be with that type of training) and i want to do run anyway to let garmin collect the data and make more accurate suggestions in future. But to be honest dont know exactly how it works. 

  • 0 over 2 years ago in reply to Principino93

    Are you using pace or HR? At least I think the pace suggestions are sometimes hard and that really depends on a lot of things, like weather... but then HR is HR.. I don't need to worry can I manage the pace or not, I just need to do what my HR says.. So if you are using pace, I would recommend switching to HR based.

  • 0 over 2 years ago in reply to jmto

    Maybe you're right, ill switch next time to HR and look how it works :)