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Forerunner 955 - Bugs and issues

FlipStone
over 2 years ago

I thought it might be nice, or usefull, to have a single topic with confirmed bugs and issues with the forerunner 955 watches. Having the solar myself and noticing at least 2 serious bugs, this is good to know for users and Garmin themselves. Perhaps it can be stickied?

People can comment or mention bugs in the comments, or message me directly, and if confirmed by others (or me) I will update the main post. Preferably with as much info as possible.

BUGS

Maps and navigation

  • Navigate -> Use map: Impossible to select target location (FW 10.10)
    https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/296161/can-t-select-target-using-map-to-navigate

    Trying to use the map to navigate to a target point doesn't work. Most of the times the crossharis needed to select a location aren't visible and long-pressing start (usually needed to select the location) doesn't do anything. There are also no other ways to select a location on the map. Sometimes they DO appear and selecting the location is possible, however actually starting the navigation reboots the watch.

    *Edit*
    This seems to happen when the location you select results in multiple options (in my case for example ', , ') if I somehow am able to select a location with no alternative options it does not seem to crash. Crosshairs still appear only the first (few?) times after a reboot.

  • Starting a course directly from the "Navigation" app redirects you to the 'Navigation selection screen' (which  is then a bit hard to get out of)
    https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/298420/cant-start-a-course-on-my-fr-955/1443050#1443050

    When going to the Navigation activity and select a course to follow it seems to load the course but then redirects you to the same selection screen where you get the option to again select a course, point of interest, etc. Pressing back once stays in the navigation screen, you need to press back a few times quickly to exit. When then starting another activity the course selected above IS loaded. Other ways such as selecting a saved location DO work and selecting a course for navigation directly from another activity also works.

  • Some custom maps might crash watch?

    Hard to verify

  • Incorrect/garbled rendering of custom maps
    https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/301385/rendering-of-custom-maps-broken/

    3rd party OSM based maps seem to render incorrectly, while working on the fenix 7 and FR945 watches.

  • Autozoom - Map toggles between extremely zoomed out view and normal zoom level (when showing turns/changing view?) during navigation

    While using navigation and with map autozoom set to enabled, the map screen switches between a way zoomed out state making it impossible to see context regarding streets, etc and normal view when you switch screens or when an instruction is shown. Again switching screens toggles it back, this actually could be reproduced constently (both during cycling as walking activities). When autozoom is disabled and setting a specific zoom level manually this doesn't happen.

  • Map Zoom level reverts back to default (FW 10.10)

    When zooming in or out of the map the zoom level is not retained, it however reverts back to the default zoom level when going back to the map/different screen. Scrolling/pannign around IS saved/stored.

    Apparently this is by design, and can be fixed by turning of auto-zoom for maps:
    https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/296512/forerunner-955---bugs-and-issues/1433961#1433961

Touch:

  • Swipe from left to right on the map (in order to pan) triggers the menu to open

    When making the swip motion from left to right on the map to pan it will open the menu (and exiting can reset zoom on map if autozoom is set). A workaround is to either swipe slowly, or don't remove your finger from the screen right away but let it rest for just a bit longer before releasing the touch screen (might take some getting used to). Not limited to maps, also in other screens.

    Fixed in 11.12

  • Touch with a map screen in an activity only works when "General Touch" is enabled

    When touch is enabled for an activity but not for general use, touch can not be used on the map-datafield for that specific activity. The map touch funcitonality ONLY works when general touch use is enabled, no matter the specific activity settings

  • Widgets are not touch interactive

    Unlike with other touch devices, trying to use touch to scroll through graphs on widgets does not work.

System:

ConnectIQ:

Widgets:

Activities:

  • 0 over 2 years ago

    Issue with the pace: during the run watch shows the current pace, let's say 5:30, while auto-lap pace is significantly faster: let's say 4:xx. So, current pace is incorrect 

  • 0 over 2 years ago in reply to ilya.zholobov

    I have noticed this as well . And I have it on Multi GPS

  • 0 over 2 years ago in reply to ilya.zholobov

    I haven't seen this, and I'm using a plan which has pace targets. Are you using the standard pace data field or one that's in a CIQ field?

  • 0 over 2 years ago

    Open water swim distance is wrong, when export the fit file as gpx and then check the distance of the gpx file its much closer to real 

  • 0 over 2 years ago in reply to 5994630

    Both. As S.M.R. mentioned, GPS setting is "All+Multi-band"

  • 0 over 2 years ago

    GPS stops when switching to Watch Face during an activity. Related bug report can be found here:

    https://forums.garmin.com/developer/connect-iq/i/bug-reports/fenix-7-series---gps-track-recording-is-stopped-during-activity-when-a-widget-is-displayed

    You can enable LiveTrack as a workaround. GPS will stay on when getting out of an activity.

  • 0 over 2 years ago

     Daily recommended workouts stopped.

    No Daily recommended workouts and training status not updating. There is a training status "Recovery". The setting for workout recommendation is on and the setting for pausing recommendations is off. I anyway disabled and enabled the recommendations and paused / unpaused them again. I as well turned the watch off and then on. But no daily workout recommendations still. This happened after I used the watch for recording swimming in pool and open water. The recommendations were fixed after a reset settings and restore. The training readiness nor the HRV history could be restored though. The suggestions were ok for 2 days until I recorded open water and pool activities on the same day along with a run. Then the next morning the problem reappeared. Let's see if garmin will fix it with an upcoming beta update.

  • 0 over 2 years ago

    So I've noticed 2 bugs specifically while cycling specifically after the activity has started.

    - 1) If I hold down the Up/Menu button, I do not see the option for Navigation/Courses. I do see this option when I just started a new activity but if I'm like 10+ miles into the ride, I cannot seem to find a way to load a Navigation/Course mid-ride.

    - 2) If I switch to my Map data screen, and I hold down the Up/Menu button, I do not see the option for Pan/Zoom/Navigation/Courses at all.

    I "upgraded" from the 945 which never had any of these problems.

    I can try to update this post with photos later.

  • +1 over 2 years ago

    All,

    We have released a fix in the latest software release that should resolve many (but not all) of the reports for most users experiencing these symptoms.  The software release should continue rolling out to all users in the coming days.  If you are still experiencing symptoms like the original reports here, please start a new thread for each symptom individually.