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Mushy/sticky buttons

Trying to get a feel from others if the buttons on their 945 are as bad as mine are. The UP/DOWN buttons in particular seem to get stuck and, while they work, they don't fully actuate with the normal 'click'.

Top Replies

Garmin-Blake over 5 years ago +9 verified

We have escalated this issue to our engineers but we need any user experiencing this to reach out to our Product Support team directly. This can be done via support.garmin.com. We will gladly work with…
Garmin-Blake over 5 years ago +1 verified

This is an issue that is actively being investigated by the engineering teams responsible for the Forerunner 945. We will be closing this thread as this is not an issue we can solve remotely via the forums…
adamdehaven over 5 years ago in reply to Former Member +4

A $600 watch should have buttons that respond in a way in which the user can tell that the press was registered, whatever that means. In this particular case, if I'm running and press the lap key, I shouldn…
Dani over 5 years ago in reply to Garmin-Blake +2

I would buy this one, but after reading a lot of post with this problem, knowing that it is not sort it out. Do you recomend that i pay 600€ if i will have to call to suppot? really, i dont know what will…

All Replies

0 andrewc71 over 5 years ago in reply to Former Member

If you have a good forum, clear, easy to use, what's better that completely change it taking to the maximum level of illegibility? Mission accomplished!

0 Former Member over 5 years ago in reply to andrewc71

illegibility

0 kitenski over 5 years ago in reply to Former Member

ok mine now has the "odd" moment when the button doesn't click, a second press if I notice it appears fine. All the buttons work so I'm hoping it'll improve with time as everything loosens up a bit!

0 Former Member over 5 years ago in reply to kitenski

welcome to the wonderful new Garmin forum

and your choice is, ok or sticky ?

off topic

forum is a disaster, it is not a forum but a question - answer formula

need a linear timeline view, not a social media layout

forum is for helping Garmin users not hiding as I see it now at this moment

happy sporting

0 R_Tellis over 5 years ago in reply to Former Member

Does anybody see a way to have a topic go to the last comment you’ve seen? I guess you can select “New” at the top of the topic but then it seems like you’ll be reading them in reverse order.

0 williw1515 over 5 years ago

Finally able to post!!! Years of asking Garmin to validate me. Agree though that this is totally unorganized atm. I had similar button issues with the 935. Returned it 3 times until finally they just gave me my money back. Buttons never stopped working though. Have had the 945 for a week and so far the buttons are working well. I get a tactile click when I press each of them. Haven't gotten it wet though so my fingers are crossed.

0 williw1515 over 5 years ago in reply to Former Member

I spent years trying to get my user ID validated to post in these forums so I am just happy I can now do it. Agree though it's totally unorganized at this point. Hopefully a work in progress. Navigation is a mess.

0 Former Member over 5 years ago in reply to R_Tellis

the German forum aka blog, has a place called Plauderecke for chitchat and testing

0 Former Member over 5 years ago in reply to williw1515

mmm... you must be a real enfant terrible

forums.garmin.com,members/0cdec2d509904a9f8cb0d1486a8a65a6

yours is showing a nice hex number while others have their name or at least part of their name shown as member

forums.garmin.com,members/onlytwo2168

forums.garmin.com,members/r_5f00_tellis

0 kdx200 over 5 years ago

Purchased in a Garmin USA store.

36 hours of use.

Buttons are ok. Feel the "click" in every 5 buttons.