We have escalated this issue to our engineers but we need any user experiencing this to reach out to our Product Support team directly. This can be done via support.garmin.com. We will gladly work with…
This is an issue that is actively being investigated by the engineering teams responsible for the Forerunner 945. We will be closing this thread as this is not an issue we can solve remotely via the forums…
A $600 watch should have buttons that respond in a way in which the user can tell that the press was registered, whatever that means. In this particular case, if I'm running and press the lap key, I shouldn…
I would buy this one, but after reading a lot of post with this problem, knowing that it is not sort it out. Do you recomend that i pay 600€ if i will have to call to suppot? really, i dont know what will…
With mine (and I have had two 945's so far, my third try comes tomorrow), I frequently press a button only to realize I didn't press it hard enough and I have to press it again. I had to turn on the key press vibration just to be sure. I have a 935 with perfect buttons so this I am not used to and I don't like it.
I would buy this one, but after reading a lot of post with this problem, knowing that it is not sort it out. Do you recomend that i pay 600€ if i will have to call to suppot? really, i dont know what will i do :( because i like it
Yes, a sort of "2 step" actuation. That is exactly how to describes the buttons on the left side. On the right side, buttons have just 1 step!
I received my replacement 945 from Garmin yesterday and unfortunatly it has the same "double-action" appearance on arrival.
This for three buttons up, down and light.
all buttons on my 945 work perfectly, have a 'click'
same as on my F5 and F3
Chris_Ffm
fr945
s/n 5Z600Ixxx
Delivery Date: May 2019
Delivered from: Wiggle
Returned: not yet
light: sticky
up: sticky
down: sticky
back: ok
Thanks for the answer, but to clarify, the buttons on those two 945's you owned had worked, you just didn't like they didn't click when pressed?
That's a fairly significant difference between personal need vs. hardware functionality. As I said before, this wasn't much of an issue for me on my 935. I have a 945 on preorder via Amazon coming by month's end so making sure I'm getting a watch where the buttons respond to what I am using them for takes precedent here. If they don't respond, well, I'm going to cancel the order and wait for a new manufactured line to come out that potentially addresses it. If it's just the case that they're mushy, I can deal with it.
No, this is not a matter of my personal need vs. hardware functionality. There is most definitely a real problem with the hardware. Each of the 945's that I have tried so far had a different button feel, for each of the buttons. First one the down button only was mushy. Second one was all the buttons on the left but Start and Back were fine. That's not right. They shouldn't be different on every watch. Every watch of the same model should feel the same. Not the case here. I have my third one coming today so we shall see what this one brings. Maybe I'll get a lucky one. The watch works, you just have to make sure you actually pressed the button in enough to make it register the press. Yes, mushy is a good description. It actually feels like crunching corn flakes in there on the mushy ones. They do not feel ANYTHING like my 935 buttons. My 935 buttons click when I press, making me feel certain the button press actually registered. Like I said, I have pressed buttons on the 945 and then had to press them again because my first press wasn't hard enough. 935 buttons just clicked. Every one. Every time. Why do you think some people are reporting their buttons are just fine and others not so? And for everyone it's a different button that is bad? That's not right.