My watch have the 13.23 version. How can i update?
My watch have the 13.23 version. How can i update?
As most of you already know, we are aware that a number of X55 devices are unable to update. If a Product Support agent has not already added you to the report, please tag me with permission to reach out…
All,
Software version 15.19 has been made available, so anyone who syncs through Garmin Express should now be able to update their unit to that version. If you would like to enroll in our Beta Software…
I found a work around for installing apps on 13.23 version. It works for me and I was able to install Spotify, worth a try and no factory resets:
Open connect IQ
Select search
Search Spotify, ( or the…
I am facing the same issue with a completely brand new watch bought yesterday. I have tried plenty things even trying with older versions of Garmin Express.
After some conversation with customer support I…
bought it brand new last week, reached out to the support on Friday, the attempt to fix it by deleting particular files from the watch´s internal memory did not work. I was asked to provide logs and my…
I have a hard time believing that the problem is on our end. (our units) since you can find posts exactly like this on the german forum and on other places on the web going back 3 days! (this is when the most people in here posted about their problems). I find the other posters explanation much more plausible. (255 software rollback). ofc i could be wrong!
But i've sent an email to garmin about this and i have tried to call but their support is offline for some reason in Sweden.
bought it brand new last week, reached out to the support on Friday, the attempt to fix it by deleting particular files from the watch´s internal memory did not work. I was asked to provide logs and my watch´s "Garmin" folder for an analysis, I provided all that later that day. Today I found this thread so I followed-up on the email communication from Friday attaching link to this forum asking for more details - awaiting feedback. But I don´t believe this is an issue on my end given the number of users complaining about the same.
Got in touch with the support, still seems little bit of confused but they are atleast aware that alot of people cant download apps and they are working on it. They told me they were gonna roll out a new version on garmin express as soon as it's fixed. I hope we 13.23 stuck people will be able to find it ;)