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I cant update my garmin 255

My watch have the 13.23 version. How can i update? 

  • As I wrote before I can't. Watch faces can't be loaded too. The "Music" part of the watch is essentially unusable.

  • Like this right? (My watch had the same problem) If u got this case. U can join beta program and manual download the newest beta version. Maybe u will get some bugs, im not sure!. My watch unlucky when installing ver 15.19 suddenly shutdown and can't turn on again. Checked and can't receive firmware still dead until now

  • I am facing the same issue with a completely brand new watch bought yesterday. I have tried plenty things even trying with older versions of Garmin Express.

    After some conversation with customer support I think we know the issue:

    "Currently the software on the Forerunner 255 series has been rolled back so you are in the latest version if it is not providing any update."

    I asked for a estimated release date. This is the answer:

    "There is not any set time frame provided but I can assure this is being actively getting looked into."

    But this topic is here since 2 months ago...

    I bought this watch because of being able to use Spotify... Not a cheap watch I have to say. And since day 1 I can not use it... 

    Take into account that I am facing exactly the same issues as the rest: I can't install most of the apps.

  • How did you manually download the 15.x version?

  • Wow a rollback without the ability to install apps. For 2 months. I'm quite shocked! They should stop selling then, or at least give a warning when you buy it.

  • Exactly! Why we spend a lot of money for Music version but can't download Spotify, watch face and any apps! This case made my watch almost dead

  • I have the same issue. Stuck at 13.23 with no ability to install apps.

  • Same here. 9.12 is my version. No Garmin Connect update. No Garmin Express update. No Spotify. Disappointing.

  • I asked Garmin and this is their solution for this case, for all you guys who was stuck at old software version. If anyone try and success please feel free to capture your watch condition before and after on this topic! thanks all Thumbsup