After update to 5.0 WHR is Trash!

EDIT: 5.74 beta fixed my problem. Now my Fenix 6X Pro is great again. Thanks.

Guess what... After 5.0 firmware update my Fenix 6X Pro WHR is trash. It was working fine. Now, I not only have Allalin72 problem, but HR overall is a "random number generator" as someone wrote on this forum.

Video showing that problem

https://youtu.be/itScQILQYlo

The data:

FM: 5.00 /// GPS: 2.60 /// Wi-Fi: 2.60 /// WHR: 20.04.50 /// ANT: 4.30 /// Sensor Hub: 3.10

The data is compared to Apple Watch 4 paired with Garmin HRM Dual or with builtin AW WHR.

About 24/7 WHR widget:

It's inaccurate like hell! Not going above ~110 BPM. But that is not the worst thing... I've noticed that that during the day my HR is quite different on F6 and on AW. F6 is showing 90, AW 60. Quick check on my neck... Yeah... It's ~60. And this is repeating all day.

So today im wearing ALL DAY my HRM Dual paired with AW. When you pair a HR strap to AW, the WHR is off all day. Its taking all the data from HRM Dual and display it constantly (1 sec) on my watch face. What I'm seeing is little bit sad. 90% of the time it's different at least 10 BPM. Funny thing is for example - I see 90 BPM on F6, 74 AW - run downstairs and back - F6 60 BPM. AW 110 BPM :D.

So to sum up - not only it's not going above 110 BPM, it's inaccurate like hell. It's only good when I sleep.

EDIT: Half day - F6 and AW+HRM Dual. Not even close... :(

About Activity WHR:

It was great for me. Now I have differences of 60 BPM! Take a look at that nice example of 1k walk with a stop in a store. AW+HRM Dual is spot on (orange). Im mad like hell!

EDIT: changed it to view by duration, not km

Firmware flashed again, watch wiped 3 times... nothing works. This is the case with Walk, Run, Bike, Cardio...

Couple days ago I was showing Allalin72 how not all devices have hisbug. One update was enough to make my F6 worse than my mothers in law Mi Band 4.

BUT NOT ALWAYS

Today my Fenix was performing excellent on a walk with my little daughter.

There was a lag, but that's how all WHR work, so no problem here. F6 had two "hang times", but in recovered quite quick.

This is a walk in the city, so my pace is not consistent. Couple of times I intentionaly slowed down, to seatle my HR and speeded up. Beside that two times F6 WHR was great. At the end I've ran. F6 picked that right away.

So yeah... I'm certain if I would run with a stedy pace that HR graph would be nice and clean. Average pace from F6 and chest strap is the same - 130 bpm. So for me, thats EXELENT for na WHR.

Beside that (it was very cloudy):
GPS: EXELENT (AW was wrong)
Instant pace: EXELENT
Distance: EXELENT
Elevation: VERY GOOD

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0 Messner over 4 years ago

Very intresting, thanks for posting. I ordered a Fenix 6x sapphire and cancelled it, for now I Think i will stick with my Fenix 5x sapphire. Maybe wait for the next model?

0 DCeremuga over 4 years ago

Same for me. My Polar reports 116, my Scosche 116, my Apple Watch 118, my Fenix 6x Pro 171. During a pool swim. My Fenix never settled down during the hour and a half swim. Sometimes it would be accurate, but most of the time it was wildly high.

I emailed outdoor.beta but no response for my data from the watch. Garmin has been so silent about HR issues.

0 Maurycy over 4 years ago in reply to DCeremuga

In my example F6 i low on HR, but yesterday, when I got in my car I started Cardio on F6 and AW just to check it out. I sat for all one hour ride. AW WHR steady 60-80 bpm. F6 was jumping as high as 160 bpm! Couple of times for 1-2 min... Checked my neck - of course AW is right...

0 DCeremuga over 4 years ago in reply to Maurycy

In all of my checking the Fenix is spiking to crazy high numbers, and often. A real shame since all of our metrics revolve around the heart rate. Junk in / Junk out.

0 Maurycy over 4 years ago in reply to DCeremuga

Just a week ago it was on pair with AW. Even when it was paired with a strap. It was just slower, less responsive but accurate. Now all metrics are unusable...

0 celand over 4 years ago

I have found today on a recovery run that my HR stats were garbage both from wrist and now also from chest strap. Until v5 at least strap was accurate. Also couldn't get music to play with headphones when previously worked. This is the worst garmin device as far as bug ridden software goes I've had to date and I've had a few.

0 DontGetTheSwiss over 4 years ago

Had some erratic numbers recently too, spiked to 175 bpm. I’m not young and that kind of heart rate means I’ve pretty much already stopped, or I’m being chased by bears and mountain lions with a volcano nearby. Rate should have been 120ish.

+1 DCeremuga over 4 years ago in reply to celand

celand said:
I have found today on a recovery run that my HR stats were garbage both from wrist and now also from chest strap

I think you are running into the same problem as me. The watch isn't staying connected to the strap the whole time, it's toggling between wrist and strap. Thus very erratic numbers.

0 bluefish over 4 years ago

Oh, after being told hundreds of times in my thread

Still wrist hr to low OUTSIDE an activity.

that my experience can´t be true, and i am the only one out there at the hole world, having this issue, i am very confused, that some one more opened a thread about this rubbish WHR ;)

software initially has some bugs, but they need to be fixed. The bug in my thread has been around for months, and Garmin can not fix it. Although they know him.

Instead, add emojis.

I am infinitely angry

become a member of the ticket PSC-87166

0 stangster over 4 years ago

Maurycy What version of the Sensorhub you had before the upgrade to 5.0?