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After update to 5.0 WHR is Trash!

Maurycy
over 4 years ago

EDIT: 5.74 beta fixed my problem. Now my Fenix 6X Pro is great again. Thanks.


Guess what... After 5.0 firmware update my Fenix 6X Pro WHR is trash. It was working fine. Now, I not only have Allalin72 problem, but HR overall is a "random number generator" as someone wrote on this forum.

Video showing that problem

https://youtu.be/itScQILQYlo

The data:

FM: 5.00 /// GPS: 2.60 /// Wi-Fi: 2.60 /// WHR: 20.04.50 /// ANT: 4.30 /// Sensor Hub: 3.10

The data is compared to Apple Watch 4 paired with Garmin HRM Dual or with builtin AW WHR.

About 24/7 WHR widget:

It's inaccurate like hell! Not going above ~110 BPM. But that is not the worst thing... I've noticed that that during the day my HR is quite different on F6 and on AW. F6 is showing 90, AW 60. Quick check on my neck... Yeah... It's ~60. And this is repeating all day. 

So today im wearing ALL DAY my HRM Dual paired with AW. When you pair a HR strap to AW, the WHR is off all day. Its taking all the data from HRM Dual and display it constantly (1 sec) on my watch face. What I'm seeing is little bit sad. 90% of the time it's different at least 10 BPM. Funny thing is for example - I see 90 BPM on F6, 74 AW - run downstairs and back - F6 60 BPM. AW 110 BPM :D.

So to sum up - not only it's not going above 110 BPM, it's inaccurate like hell. It's only good when I sleep.

EDIT: Half day - F6 and AW+HRM Dual. Not even close... :(

About Activity WHR:

It was great for me. Now I have differences of 60 BPM! Take a look at that nice example of 1k walk with a stop in a store. AW+HRM Dual is spot on (orange). Im mad like hell!


EDIT: changed it to view by duration, not km

Firmware flashed again, watch wiped 3 times... nothing works. This is the case with Walk, Run, Bike, Cardio...

Couple days ago I was showing Allalin72 how not all devices have hisbug. One update was enough to make my F6 worse than my mothers in law Mi Band 4.

BUT NOT ALWAYS

Today my Fenix was performing excellent on a walk with my little daughter.

There was a lag, but that's how all WHR work, so no problem here. F6 had two "hang times", but in recovered quite quick.

This is a walk in the city, so my pace is not consistent. Couple of times I intentionaly slowed down, to seatle my HR and speeded up. Beside that two times F6 WHR was great. At the end I've ran. F6 picked that right away.

So yeah... I'm certain if I would run with a stedy pace that HR graph would be nice and clean. Average pace from F6 and chest strap is the same - 130 bpm. So for me, thats EXELENT for na WHR.

Beside that (it was very cloudy):
GPS: EXELENT (AW was wrong)
Instant pace: EXELENT
Distance: EXELENT 
Elevation: VERY GOOD

  • 0 over 4 years ago in reply to johanwiren

    Don't know when but they outsource it now and it shows IMO

  • 0 over 4 years ago

    I phoned Garmin support today to report a different bug which I have not seen mentioned elsewhere, but I also highlighted the problem reported in this thread and my own experience of the problem. We spent a while on the phone, at the end of which I was asked to send a link to this discussion by email. I've done that, so hopefully it's raised the profile a little bit more.

    As to the new bug, my watch keeps disabling Move IQ, or at least it shows as disabled on the watch. Each time I turn it back on I find it has been disabled a while later. Garmin Connect Mobile and Web show it as enabled all the time, so this is very strange behaviour. It also takes two presses of the top right button in order to make it appear to be enabled. The first press does nothing visible.

  • 0 over 4 years ago in reply to tess
    tess said:
    The 945 mirrors the F6.  There's no mention of this issue on the 945 forum,

    Just noticed the first post about this over in the 945 forum. Oddly enough, the OP said it started after an update back in May and they display a picture with the HR being off by 40 bpm. 

  • 0 over 4 years ago

    I'm wondering if it's a hardware issue.  Electronic noise or interference of some sort.  There is so much crammed into such small packages these days.  It's remarkable that the devices don't contaminate data between sensors more often (any brand).  I'm sure there are a few Engineers on the forums who know about this sort of stuff.

  • 0 over 4 years ago

    I wouldn't say it's trash, at least for activities. There are some differences here and there but the end result less than 2bpm different overall. FWIW, (and clearly not worth much to some especially those who spend 8 hrs a day with a heart rate over 150 while accumulating 16000 steps daily) I don't have the issue with the all-day tracking. Granted my heart rate during the day does not get very high but that's my 'use case' and it works for me. When I go above 110 I'm exercising. When I go above 150 I'm hard out exercising.

  • 0 over 4 years ago in reply to eezytiger

    I had same problem with MoveIQ, mentioned it in this thread. Way I fixed it: open app, sync the watch, confirm MoveIQ enabled in the app. Check status in the watch (disabled?), enable in the watch. DISABLE form the app, confirm disabled in the watch. Close the app, open app, than enable from the app, confirm enabled in the watch.

    So far (3 days) it stayed enabled, did not notice it disabling randomly after syncing data phone/watch.

  • 0 over 4 years ago in reply to eezytiger

    I have the same problem with MoveIQ. Also It was in 4.20 firmware too. My watch keeps disabling Move IQ, or at least it shows as disabled on the watch, but Garmin Connect Mobile show it as enabled all the time

  • 0 over 4 years ago in reply to pamarunkov

    With FW 3.10 i can’t see Move IQ problems.

  • +1 over 4 years ago in reply to philipshambrook

    Problem is that it is inconsistent. During activity monitoring I found it to be 2-3 (max 5 bpm) off at 150+bpm (which is AMAZING for OHR), and during all day monitoring it is anywhere from 5 to 20 bpm off. And the worst part is that this 5-20 bpm error seems completely random or based more around movement than actual HR variance.

    If I'm just sitting (reading, watching TV, browsing internet) it will be correct - showing ~60bpm (give or take 2-3 bpm). If I just stand up and make 20 steps around my living room it will spike to 80-90 bpm while my actual HR went up to 70 maybe 75. I compared readings with both Polar H10 chest strap and actually measuring my HR on the neck - and it is wrong.

    These variations during the day add up, and make all health stats provided by this watch completely useless. Heart rate graph? Wrong. Stress levels? Wrong. Body battery? Wrong. Active minutes? Wrong. Calories consumed during the day? Wrong.

    Even for my use case watch is giving me wrong daily health stats (exercise 3-5 times a week, 8k steps daily, rarely go above 100-120 bpm outside exercise).

    I can only imagine how it is for the people who do 16k steps or spend 8h a day with elevated HR. They probably have 500-600 cal eaten by the watch on top of active minutes, body battery, and heart graph being wrong...

    At least they have low stress levels... Joy since stress is not calculated if watch detects activity.

  • 0 over 4 years ago in reply to iLikePotatoes

    Exactly! That's exactly the point ! Thumbs up for the good explanation. ThumbsupThumbsupThumbsup