Connect IQ Bug Reports - Connect IQ

This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report.

Report Garmin Connect Web issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-web
Report Garmin Connect Mobile Android issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod
Report Garmin Connect Mobile iOS issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios
Product-related issues can be reported to either https://forums.garmin.com/outdoor-recreation/ or https://forums.garmin.com/sports-fitness/

Device simulator wrongly positions screen for fēnix 8 43mm and fēnix E

9635560
- Acknowledged on Sep 5, 2024
- 3 Comments
Hi, The device simulator for fēnix® 8 43mm and fēnix® E displays the screen offset so that it appears out of position. I have verified that the problem affects only these two devices in the 416x416 round device family. Code to find the centre is...
- Sep 5, 2024 8:28 AM
Second Sales report has same data as first sales report

VAW.BE
- Acknowledged on Sep 3, 2024
- 2 Comments
I created a sales report once the tool was available. It had sales until august 25. I've created a new report today, and it also has sales until august 25, while I'm 100% sure I had sales since the 25th until now. There is clearly going something wrong...
- Sep 1, 2024 7:49 PM
CIQ Compatible Devices page incorrectly states that FR945 LTE has API Level 4.2.0

FlowState
- Acknowledged on Sep 3, 2024
- 2 Comments
https://developer.garmin.com/connect-iq/compatible-devices/ In fact: - the device file for 945 LTE indicates CIQ 3.4.2 - the latest 945 LTE firmware has CIQ 3.4.3 Interestingly, 3.4.x and 4.2.x are both "System 6" which is where the confusion...
- Aug 31, 2024 7:13 AM
Connect iq store: message placeholder not replaced

peterdedecker
- Acknowledged on Sep 4, 2024
- 7 Comments
Got the following contact message " Hi, i don’t know why, but i cannot install the face it appears the following message on top of the installation button. Toy_store_minimum_firmvare_message
- Aug 30, 2024 12:53 PM
Possible Bug: Instinct Crossover Watch Face selection menu

Pierre Muth
- Acknowledged on Aug 29, 2024
- 4 Comments
I wrote a custom watch face (hands avoidance) with a setting menu. The "Apply" button from the watch face selection menu is not showing if the current face is the default one (the first on the list). Only the "Customize" button appears. If the current...
- Aug 29, 2024 12:58 PM
Simulator cannot survive standby or hibernation on a Mac

ReedWorks
- Acknowledged on Aug 29, 2024
- 1 Comment
The simulator on Mac has been steadily improving (A BIG THANK YOU !!! :) But there is still this one major issue: When I leave it on before I close the lid on my Mac laptop, it's inevitably gone as I open the lid again after a couple of minutes...
- Aug 29, 2024 9:15 AM
Developer Dashboard Statistics Missing Watch Icons

Rick
- Acknowledged on Aug 28, 2024
- 3 Comments
The title says it all. (Screenshot in the first comment)
- Aug 28, 2024 5:18 AM
Unable of using makeWebRequest function

Marc R
- Acknowledged on Aug 26, 2024
- 7 Comments
Hello, I'm using Connect IQ 7.2.1 and I'm facing some issues with the makeWebRequest function when using Venu3S as device. I'm using the official documentation (https://developer.garmin.com/connect-iq/api-docs/Toybox/Communications.html) with this code...
- Aug 26, 2024 2:16 PM
Media.ContentIterator onSong receives SONG_EVENT_COMPLETE when user skips backwards in song to start of song

Andreas Tarandi
- Acknowledged on Aug 26, 2024
- 1 Comment
I found that ContentIterator::onSong receives an SONG_EVENT_COMPLETE when the user skips backwards in the song (ie skip 30s back) and gets to the start of the song. To make it even more confusing, this is accompanied by a playbackPosition of the full...
- Aug 25, 2024 10:34 AM
makeWebRequest fails on patreon audio content download

Andreas Tarandi
- Acknowledged on Aug 26, 2024
- 2 Comments
I'm getting error 0 when trying to download audio content from patreon servers on device (Fenix 7 Pro). It's working fine in the simulator, but not on device. I've verified that it is a https url, and there shouldn't be any issues with the certificate...
- Aug 25, 2024 9:35 AM