Complete
over 3 years ago

WERETECH-9792

Fixed

(Likely a firmware issue) FR245(M) firmware 5.20 no longer transmits calories to connect iq watch faces

I've got several reports that the calories counter stopped working (value remains at 0) as of FR245 firmware version 5.20 (and I see it also mentioned in the release thread https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-245-series/243376/forerunner-245-music-sw-5-20---live-to-100 )  . 

So most likely this is a firmware issue, can you direct the device team to this issue? Thanks.

peterdedecker
Parents
  • over 4 years ago in reply to surfr.dsign

    The problem is the fr245 firmware as of version 5.20. 

    There are 2 things you can do:

    - (recommended) wait for the forerunner team to fix the issue. I don't see a fix mentioned in the 5.30 release notes, so it's probably going to take to take till the release after that for a fix. likely 5.40?

    - (alternative) install an older version of the firmware eg 5.0 which does not have this issue. if you don't have this firmware rollback update you could ask the forerunner team or the support team.

Comment
  • over 4 years ago in reply to surfr.dsign

    The problem is the fr245 firmware as of version 5.20. 

    There are 2 things you can do:

    - (recommended) wait for the forerunner team to fix the issue. I don't see a fix mentioned in the 5.30 release notes, so it's probably going to take to take till the release after that for a fix. likely 5.40?

    - (alternative) install an older version of the firmware eg 5.0 which does not have this issue. if you don't have this firmware rollback update you could ask the forerunner team or the support team.

Children