This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Not updating most recent version automatically

Hi there

Just got a garnin forerunner 255. The software version is on 13.2 and stares it is fully updated- on both connect app and garmin express. I cannot download any apps as I believe version 15.19 is most uptodate version.

The sites state it should update automatically but it doesn't seem to be the case.

Can ye advise?

Top Replies

All Replies

0 S.M.R. over 1 year ago

Have you tried to force the update from the watch or connect to Garmin Express via cable and computer (quickest way)

0 S.M.R. over 1 year ago in reply to S.M.R.

Is it the Music or non music version?

0 8173306 over 1 year ago in reply to S.M.R.

Music version- noy sure how to force update is, but unable to manually update- states the current is uptodate- none availible

0 jmto over 1 year ago

Maybe try asking Foreerunner 255 Series forum? forums.garmin.com/.../forerunner-255-series

0 2857700 over 1 year ago

Same thing is happening to my new 955 Solar.

Express says up to date but it's on 13.23 which isn't the newest update and cant install spotify

0 2857700 over 1 year ago in reply to S.M.R.

How can I force update, I've tried Express but it doesn't show any updates.

0 S.M.R. over 1 year ago in reply to 2857700

On the watch under settings / system/ software update

maybe that helps

also try a soft reset / hold in top left button until watch turns off completely then restart it after say 15 secs

0 9384174 over 1 year ago

Has anyone found a fix to this issue?

Brand new 955 has 12.23 and Garmin Express says this is the most recent software so it won’t force an update.

0 furrag over 1 year ago

Having exactly the same issue with a 955 purchased this week. I can't use the IQ store, so no Amazon music until Garmin resolve this their end.

0 9384174 over 1 year ago in reply to furrag

Have you spoken to the people at Garmin? Have they confirmed any sort of timeline? It’s ridiculous to finally have decided to upgrade to the 955 just to not have any of the functionality I was upgrading for.