Forerunner 955 Golf App - Shot measurement and Auto Shot Detection is not working after latest software update. I tried to manually measure a shot but that does not work either.
Forerunner 955 Golf App - Shot measurement and Auto Shot Detection is not working after latest software update. I tried to manually measure a shot but that does not work either.
Hello all,
I am very sorry that this has taken so long to investigate, but we thank you so much for your patience and understanding. We are hoping to fix this in our Q2 software release, and intend to…
Unfortunately, the time frame for each reported disruption to be resolved can vary significantly. We must find a root cause, then evaluate possible solutions, and then ensure this does not cause further…
All,
Public Beta 15.09 addressing this disruption has been released. To install this software, enroll in the Beta software program (HERE), sync the watch, then go to Menu > System > Software Update > Check…
All,
Live software version 15.19 has been released publicly.
Garmin-Kevin while I appreciate you finally breaking silence, unfortunately what you have shared is just not helpful. You guys are literally Garmin, a company with a market cap of 18.95 billion USD.
The …
Garmin-Kevin Will everyone on here be receiving a free upgrade to the new 965? About 85% of the time I've owned the 955 the golf function hasn't worked, and you haven't provided any believable road forward…
Kevin, this seems to be a really long time to get something that was working before back in place. can you please provide the group with some sort of update or at least acknowledge that it is being addressed…
Hello Ryderg. After checking your account, I see that we already have you added as an affected user for this report. When we know more, or if there is any other info that we need, we will be reaching out to the affected users via email. Unfortunately, I do not currently have a timeline for a resolution, but we hope to be addressing this in a future software update in the near future. Thank you for your patience with us while we work to investigate this issue.
Hello 3423574. I can confirm that we also have you added as an affected user on this report. We'll be sure to reach out if there are any developments prior to the next firmware update, which we hope to address this report.
Dear Garmin, with all do respect, at this point the issue needs to be elevated and corrected asap. And the people need a definitive timeline regarding when we can expect results. As you can see from this discussion board, many of us purchased this watch for the golf distance measuring feature.
Garmin-Kevin have I been added to this ? I commented a month ago. Surley a bug this big has more traction? The turnaround for this is ridiculous.
have I been added to this ? I commented a month ago.
Hello Jim. I see that your comment 11 days ago only answered 2 of the 3 questions asked for me to be able to contact you. If you can confirm all 3, I'm happy to add you as an affected user.
Only 11 days ? Feels like years I need my golf working yes to all of the questions.
Exactly!
I purchased the watch specifically because of its running PLUS golf features. With it not being able to do the shot measurement it makes no sense that I paid a lot of money for a watch that is struggling to do one of the main features.
Garmin-Kevin This is a major bug, why is there no timeline for this to be fixed?