Forerunner 955 Golf App - Shot measurement and Auto Shot Detection is not working after latest software update. I tried to manually measure a shot but that does not work either.
Forerunner 955 Golf App - Shot measurement and Auto Shot Detection is not working after latest software update. I tried to manually measure a shot but that does not work either.
Hello all,
I am very sorry that this has taken so long to investigate, but we thank you so much for your patience and understanding. We are hoping to fix this in our Q2 software release, and intend to…
Unfortunately, the time frame for each reported disruption to be resolved can vary significantly. We must find a root cause, then evaluate possible solutions, and then ensure this does not cause further…
All,
Public Beta 15.09 addressing this disruption has been released. To install this software, enroll in the Beta software program (HERE), sync the watch, then go to Menu > System > Software Update > Check…
All,
Live software version 15.19 has been released publicly.
Garmin-Kevin while I appreciate you finally breaking silence, unfortunately what you have shared is just not helpful. You guys are literally Garmin, a company with a market cap of 18.95 billion USD.
The …
Garmin-Kevin Will everyone on here be receiving a free upgrade to the new 965? About 85% of the time I've owned the 955 the golf function hasn't worked, and you haven't provided any believable road forward…
Kevin, this seems to be a really long time to get something that was working before back in place. can you please provide the group with some sort of update or at least acknowledge that it is being addressed…
Yes, some sort of update would be much appreciated!
Any update??? I just got pushed the 14.13 update but it doesn’t list this issue as being resolved.
is there still an active investigation going on with this? i spoke to chat about it and they said they're aware, but we have no communication even after agreeing to be part of the list for troubleshooting
Unfortunately, the time frame for each reported disruption to be resolved can vary significantly. We must find a root cause, then evaluate possible solutions, and then ensure this does not cause further disruptions before anything is released publicly. I can assure you that we are working on this diligently and will pass along any new info as it becomes available. We realize that the timeline for this disruption and investigation is much lengthier than anyone desires, including us. We apologize for any inconvenience that this has caused you and appreciate your continued patience with us while we work to investigate this report.
Are you saying you still don't have root cause? It was working perfectly fine 18 months ago on my Garmin 935.
This is very frustrating and should be a disclaimer when purchasing at this point. I have purchased a 945 to try out but for some reason it won’t load my home golf course that my 955 will. So now I’m in a dilemma - do I deal without the auto shot feature or deal with missing my course I play regularly. I feel that at this price point I shouldn’t need to make this decision.