Mushy/sticky buttons

1 Day Later on Retailer Replaced Unit

Summary: Still good

Details:

Use: Light Use (Configured, Charged), Not wearing yet, No Activities Yet

Weather: 70s Not Humid

Status: No Change (G,G,G,G,G), Buttons All Good, but still perceiving some minor sticking on initial press after hours of no use (buttons do actuate though and click, just not as smoothly as second+ presses, feels like a little more force is required - same as out of box).

Humidity will return here this weekend and I plan to take it running tomorrow or Friday, so I will know were I stand after that I think. 

Thanks for report! 

Fix: I had the same problem with all 5 buttons but was able to fix it. It seemed, the buttons were tightly sealed in and needed help to loosen up. To fix it, I have pressed the button firmly with tip of my fingernail at the button edge; and while maintaining the pressure slid my nail over the button's edge, to let the button quickly 'spring out' from fully pressed to fully retracted position. Repeating this 3 or 5 times per button has fixed it and all buttons now work fine.

3 Days Later on Retailer Replaced Unit

Button Summary: Still good, but sometimes minor sticking on first press after hours of not pressing

Details:

Use: Wearing to work, No Activities Yet

Weather: 60-70s Not Humid

Status: No Change (G,G,G,G,G), Buttons All Good, but still perceiving some minor sticking on initial press after hours of no use (buttons do actuate though, but do not necessarily click, ... same as out of box).

About to go out for first run with this unit ... 

Got a fairly prompt response from Garmin Support...shipping it back for a replacement, tomorrow.  

etparks

please leave some feedback after receiving and using the replacement watch

so other impacted users know if Garmin is replacing with "solved button problem" devices

or Garmin is just stalling for time

Absolutely 

I have my 945 for 5 days now. 

The START/STOP button behave different then the rest of the button. The first time you press it has this mush feel, not clicky. If you press again, then its clicky.  After a few hours, it is mushy again.

It has 2.10 firmware and my serial is # 5Z601XXXXXXXX.

Anyone knows why it behave like this?

So to update, it definitely still works after cleaning it the way I did.  That said, I have noticed that all of the buttons are a bit sensitive about how they are pressed in.  If I am not pushing them straight in (such as if my finger is on the edge of the button) then it does not click although it will generally activate.  This is true for all five buttons, although I find that the up button is the one I most often have this issue with - probably because of the way I hold the watch when I am pressing the buttons.

I do really like the watch features compared to my 935, but I'm not 100% on the buttons yet.  I need to find someone near me who has the 945 so I can compare the feel of my buttons to theirs to really know if mine are normal or not.

Back mine goes to REI. Too much risk keeping this. Will wait for problem to be corrected before replacing...