Button click quality very bad

From the time I bought my 245 replacing the 235, I noticed that the buttons are very hard to press, produce a very strong "click" sound, they seem to have two levels of pressing, and also the pressing is inconsistent: sometimes it is clicky, sometimes not. In comparison to my old 235, they feel very bad and the quality seems worse. Maybe it has to do with the mechanism for the water ressistance, but still, the feeling is very bad: the watch feels cheap because of that.

Did you notice the same in your device?

Parents
  • Darn! So disappointed to find this thread! Same issue with my start/ stop button. Was really hoping it was a defective unit but it sounds like it’s a product flaw. Traded Fitbit for Garmin thinking it was a more solid product. Hopefully Garmin can find a solution! $300 is a lot for a watch with design flaws! 

Reply
  • Darn! So disappointed to find this thread! Same issue with my start/ stop button. Was really hoping it was a defective unit but it sounds like it’s a product flaw. Traded Fitbit for Garmin thinking it was a more solid product. Hopefully Garmin can find a solution! $300 is a lot for a watch with design flaws! 

Children