Button click quality very bad

From the time I bought my 245 replacing the 235, I noticed that the buttons are very hard to press, produce a very strong "click" sound, they seem to have two levels of pressing, and also the pressing is inconsistent: sometimes it is clicky, sometimes not. In comparison to my old 235, they feel very bad and the quality seems worse. Maybe it has to do with the mechanism for the water ressistance, but still, the feeling is very bad: the watch feels cheap because of that.

Did you notice the same in your device?

Parents
  • We just unpacked a replace unit for my sons 245M. The first one was replaced because of buttons being stuck, and weird double push buttons. I just handed the new watch to my son, who bought it for his own savings, and he just looked up and said “it’s the same with this - should it not be better than this dad?”

    I’d really like a Garmin official to acknowledge they have a problem and say they will guarantee us fixing it, and then replacing our units.

Reply
  • We just unpacked a replace unit for my sons 245M. The first one was replaced because of buttons being stuck, and weird double push buttons. I just handed the new watch to my son, who bought it for his own savings, and he just looked up and said “it’s the same with this - should it not be better than this dad?”

    I’d really like a Garmin official to acknowledge they have a problem and say they will guarantee us fixing it, and then replacing our units.

Children