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Absurd speeds and distances

Nytaros
over 1 year ago

Hi all, 

Lately my wife's vivosmart 5 is calculating absurd intervals and statistics.

Recently we went on a walk where she apparently walked vastly libger than I did. Inspecting the data she apparently managed to walk 4.63 km in 1.1 seconds. Or minutes? Both pretty astonishing. 

Today we went biking. Again, she achieved inhuman feats:

She is getting pretty serious with her biking. But I'm fairly certain she did not go 237 kph on her bike. Even better, she did manage to achieve this 5 kilometers of this interval in just about 300 meters.

This may be related:

Pretty sure her bike isn't rated for this speed. I plan to do a full inspection on her bike just in case she did achieve 0.2 percent of the speedbof light on her bike.

Jokes aside this is a recent development and we are wondering if this may be related to the update about a week ago. GPS is done on the phone, we know, but it does seem illogical that there are no safeguards against data or GPS issues when calculating speed or distance. I have had flawless GPS reception during the same ride. On my 955 as well as the phone. She and I both use a samsung s23 in case that is something you are interested in.

Any tips how to improve the situation?

  • 0 11 months ago

    Same issue, started appear after the Amazon return time ended... Will try to return the product, such a shame...

  • 0 11 months ago

    That's nothing. Today I walked 81 kilometers in a second. The rest of my walk it recorded no distance but the map shows the exact route I took.

    Come on Garmin, fix your ***, this is embarrassing!!

  • 0 11 months ago in reply to WW

    Same thing happened on my replacement unit a couple days ago (only 19km tho :p).  I think the fact that it still records the route correctly means it could be addressed with a software update but I'm not sure.

  • 0 11 months ago in reply to randlet

    Yeah it really looks like a software bug. Contacted support about it but they don't care. Say I have to contact my local office for a replacement. Well it's probably out of warranty anyway and it's the software that needs fixing, not the device.

    Is there still a company out there that actually gives a *** about the quality of their products? I guess not.

  • 0 11 months ago in reply to WW

    A work around until the issue gets fixed that I found has worked for me is to turn the watch off for a few seconds and then back on. I do this every couple of days for a month now and haven't had the problem.

  • 0 9 months ago

    Wrong distance calculation occurred today again Disappointed - I went about 2.5 km but Vivosmart5 calculated distance as of 72.58 km. Other calculations seems OK.

  • 0 9 months ago in reply to 5362462

    yes still happening........ 1 year after the issue first surfaced

  • 0 9 months ago in reply to 9239488

    You are not alone. My partner cycled over 43 miles home yesterday on their 7 mile commute Face palm

  • 0 8 months ago

    I have the same problem. You can correct the distance by clicking the 3 dots in strava. But it's a shame Garmin doesn't do anything about it!

  • 0 8 months ago

    Same problem. I only use the VS5 for walks (have a forerunner for everything else) and it displays a 6km walk as 57,91km or something ridiculous like that, but it does so from the start, do it sets that distance and that does not change during the walk.

    I found it easy to correct the distance in the garmin mobile app (android) and all the stats were corrected accordingly.

    But this should be fixed, no it should have been fixed a long time ago!