I'm unable to pair the new Speed Sensor 2 in Garmin Connect Mobile, tried both Android and iOS phones. However, I was able to pair it on fenix and Edge devices in both BLE and ANT modes. Any help?
I'm unable to pair the new Speed Sensor 2 in Garmin Connect Mobile, tried both Android and iOS phones. However, I was able to pair it on fenix and Edge devices in both BLE and ANT modes. Any help?
We believe this was resolved in a recent update. Please reply to this post if you are still unable to pair your Speed Sensor 2.
Is garmin support reading this forum? It’s unbelievable that after 2 years there are still the same pairing and data transmission issues!
Iphone 6s ios 14.2
app Garmin connect 4.37.1.5
Speed sensor…
Hi, I found out that my Speed Sensor was unable to pair but had a lot of automatically recorded activities stored. Whenever I tried to pair, it was unsuccessful but transferred a few activities to Garmin…
Same issue. It shows up in the device list but says attention required and won't pair. Transmits data too but I can't get to any of the settings.
We believe this was resolved in a recent update. Please reply to this post if you are still unable to pair your Speed Sensor 2.
Matthew, which update are you referring to?
Few minutes ago I received an information from Garmin support: "We are still looking into this issue. We will contact you once there is a resolution."
What update?
Still not working here.
For me the paring with Connect App on iPhone 7 work now.
But then in the Connect App an Firmware Update is offered, but there is nothing hapens. So what is the last Firmware Version for Speed Sensor 2 .
I hate to state the obvious, but if there’s a firmware update for the sensor, how can we apply it if we can’t pair with the thing?
mine started working without any update...
This update was applied on the server side of Garmin Connect. There was no change in the version number. I apologize for the confusion.
This was not a change to the firmware on the speed sensor but a change on the server side that the Garmin Connect app uses.