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Speed Sensor 2 pairing issues

I'm unable to pair the new Speed Sensor 2 in Garmin Connect Mobile, tried both Android and iOS phones. However, I was able to pair it on fenix and Edge devices in both BLE and ANT modes. Any help?

Top Replies

Garmin-Matthew over 4 years ago +0 verified

We believe this was resolved in a recent update. Please reply to this post if you are still unable to pair your Speed Sensor 2.
Former Member over 2 years ago +4

Is garmin support reading this forum? It’s unbelievable that after 2 years there are still the same pairing and data transmission issues!

Iphone 6s ios 14.2

app Garmin connect 4.37.1.5

Speed sensor…
daphunk over 2 years ago +4

Hi, I found out that my Speed Sensor was unable to pair but had a lot of automatically recorded activities stored. Whenever I tried to pair, it was unsuccessful but transferred a few activities to Garmin…
5426767 over 4 years ago +3

Same issue. It shows up in the device list but says attention required and won't pair. Transmits data too but I can't get to any of the settings.

All Replies

0 MikeFarrington over 4 years ago in reply to EyessOnlyy

I emailed them on 6th July to ask if there is any progress but so far I haven't had a reply. It's particularly irksome because I've paid £40 for something that doesn't work, at least no differently to the one I already had.

+1 Garmin-Matthew over 4 years ago

We believe this was resolved in a recent update. Please reply to this post if you are still unable to pair your Speed Sensor 2.

0 Petucky over 4 years ago in reply to Garmin-Matthew

Matthew, which update are you referring to?

Few minutes ago I received an information from Garmin support: "We are still looking into this issue. We will contact you once there is a resolution."

0 GoodbyeHarmony over 4 years ago in reply to Garmin-Matthew

What update?

Still not working here.

0 kd2357 over 4 years ago in reply to Garmin-Matthew

For me the paring with Connect App on iPhone 7 work now.

But then in the Connect App an Firmware Update is offered, but there is nothing hapens. So what is the last Firmware Version for Speed Sensor 2 .

0 GoodbyeHarmony over 4 years ago in reply to Garmin-Matthew

I hate to state the obvious, but if there’s a firmware update for the sensor, how can we apply it if we can’t pair with the thing?

+1 MikeFarrington over 4 years ago in reply to Garmin-Matthew

Works fine now. It took a while but it's working fine now. Thank you.

0 Petucky over 4 years ago in reply to GoodbyeHarmony

mine started working without any update...

0 Garmin-Matthew over 4 years ago in reply to Petucky

This update was applied on the server side of Garmin Connect. There was no change in the version number. I apologize for the confusion.

0 Garmin-Matthew over 4 years ago in reply to GoodbyeHarmony

This was not a change to the firmware on the speed sensor but a change on the server side that the Garmin Connect app uses.