No GPS (V 0.00) Garmin Fenix 6X Saphire

Just Received my Watch and found out that it's unable to detect my location in open sky. I checked the system version and found out the the GPS v. is (0.00) which means there is no software for GPS. Can anybody help?

Top Replies

b1ue3AGLE over 4 years ago +1

It's important that you place the GPS file directly in the folder \GARMIN\REMOTESW\

Don't place the folder "GPS_v500", but the file "006B310701.GCD" directly into "\GARMIN\REMOTESW…
mcbadger over 4 years ago in reply to bluefish +1

Good point; I didn’t read carefully enough, thought he was still on 15.20.
OP, if you use the rollback software in the beta download to take it back to 15.20, then try the webupdater, it could work…

All Replies

0 b1ue3AGLE over 4 years ago

Download Garmin Express, and connect the Garmin Fenix 6x to the computer. Install all updates.

MAC; https://download.garmin.com/omt/express/GarminExpress.dmg

Windows: https://download.garmin.com/omt/express/GarminExpress.exe

Try the lates beta.

It you don't want the beta. The lates stable version is also included. (15.20)

Also an easy prosess is to fallow only step 1, 4 and 6.

https://www8.garmin.com/support/download_details.jsp?id=15167

Installation Instructions

Download and unzip Fenix6xPro_***Beta.zip.
Place the gupdate.gcd file, found in the System_v*** folder, into the \GARMIN folder of the device.
If there is a Sensor Hub_v*** folder, place the gupXXXX.gcd file into the \GARMIN\REMOTESW folder of the device. Please note, not all Beta releases will include an update.
If there is a GPS_v*** folder, place the gupXXXX.gcd (or 006B310700.GCD) file into the \GARMIN\REMOTESW folder of the device. Please note, not all Beta releases will include an update.
If there is a ANT_BLE_BT_v*** folder, place the gupXXXX.gcd file into the \GARMIN\REMOTESW folder of the device. Please note, not all Beta releases will include an update.
Disconnect from your computer and proceed through the update.
If you would like to revert to the last public release software, drop the gupdate.gcd file found in the System_Backdate_v*** folder in the \GARMIN directory NOTE: If you revert to an older version of software, all of your settings will be reset to defaults.

0 AMKA over 4 years ago in reply to b1ue3AGLE

I did the all the steps accurately. However the after the update, the GPS is still (0.00)

0 Eric K. over 4 years ago in reply to AMKA

Did you try to install the latest stable version as well? (15.20)

0 AMKA over 4 years ago in reply to Eric K.

This was the original version that came with the watch. It seems that It doesn't pull the GPS Software setup file for some reason.

0 Eric K. over 4 years ago in reply to AMKA

I would recommend following b1ue3AGLE's instructions above, and try to reinstall 15.20. if that doesn't work, you may have to consider contacting Garmin with a warranty claim.

0 Volker over 4 years ago

Power off your device and connect it with Express again and sync. After this go outside and start an activity with gps like hike. Sometimes that has helped.

0 AMKA over 4 years ago in reply to Eric K.

I followed b1ue3AGLE's instructions, but with no luck. I already contacted Garmin, and they said they would replace it. But the problem is that I shipped it internationally away from US. Now I have to reverse the whole process, will cost time and money. That's why I'm looking for a solution in the community.

0 Eric K. over 4 years ago in reply to AMKA

Oh ok, so if you've already tried reverting to 15.20, and nothing else seems to be working, I guess you're stuck with a warranty claim.

Sorry to hear it. :-(

0 mcbadger over 4 years ago in reply to AMKA

Last resort, try downloading WebUpdater to reinstall the software on your watch, sometimes that works

www8.garmin.com/.../collection.jsp

0 AMKA over 4 years ago in reply to mcbadger

I downloaded it, connected the watch, and it see that there isn't any update to the watch software. Should I do any step before connecting to the updater?