11.10 Battery drain - support is not support

Hi all,

so support is not answering to my questions and the try to answer me with “systems answer”.

Battery drain is big after 11.10 update.

I tried remove Garmin device file. Factory reset device after unpairing device and watch, I was sure don’t install CIQ apps that can propably cause problem.

Nothing works and Garmin is not able to write me: Sorry, we made bad update, we will fix it in next week.

Is it normal from support? When OnePlus phones started I had problems and support worked in same way, but after year they started collecting bug reports and their device now work like a charm. Why? Because their software are tested by professional big hunters.

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0 jwehman over 3 years ago in reply to MrMysakovich

Sort of off-topic, but how do you display that later half page of data in your Garmin Connect app? I can't read the native language it's in, but it looks like you have some stats that I don't see in mine. And especially Battery use (% Pouzita baterie)

0 MrMysakovich over 3 years ago in reply to jwehman

It only shows while using Inline skating app - it is feature of this activity type (Inline Skate app on CIQ store)

0 Thanhauser over 3 years ago in reply to Garmin - Chris

It seems that many of us have tried this (both types of resets) and the battery still drains abnormally. It is really just a few of us or is it a widespread issue? Does Garmin know about this and is working on a solution?

0 MrMysakovich over 3 years ago in reply to Thanhauser

I think not. :/ Garmin is doing everything, but not what we want and what we reported.

0 tomdevinck over 3 years ago in reply to Garmin - Chris

this doesn't solve the problem

0 ihsangin over 3 years ago

Guys, I’ve had the same thing for my F3HR after the last firmware update and after updating to 11.10 on F6. Both times, right after the update watches drained the battery quite quickly. With F3HR, it was back to normal after second charge after update, and F6 improved greatly after the third charge after update. I can’t say what “normal” for F6 is, as I just got it and updated almost as soon as I got it, but after my third charge a little over three days ago, the watch is reporting 73% battery. Since then, I recorded two short activities. My settings are 1 second recording and PulseOx during sleep.

Just an FYI.

0 mattwiggins over 3 years ago in reply to Garmin - Chris

I get my emergency alert message send when that happens?

0 philipshambrook over 3 years ago in reply to mattwiggins

Keep the button pressed and you will pass through that message.

0 wojtek_b over 3 years ago

In my case - watch charged to 100% on Friday till 14:00

1. In the evening - still 99% (15d left)

2. In the morning - 96% (15d left) (Pulse Ox - night only)

3. Starting MTB activity - 55h training left

4. After 1:45 of MTB activity (no wrist HR, connected HRM Tri and Garmin Tempe) 92% (14d left)

6. 2 hours later - 88% (13d left). Remaining MTB training - 50h.

So in the summary, my Fenix is using 2x as much power as expects itself. Less than 2h of MTB activity consumed 5h of calculated remaining power...

It was much better before...

0 4460720 over 3 years ago in reply to MrMysakovich

can you pls advise where I can find this screen on Garmin connect?