Just got my 6x today and I'm having problems with HR.
Huge gaps, no pulseox. Green lights rarely on if I lift it up.
Tried resetting, formatting, different tightnesses, other wrist, different positions.
Think I got a duff device
Just got my 6x today and I'm having problems with HR.
Huge gaps, no pulseox. Green lights rarely on if I lift it up.
Tried resetting, formatting, different tightnesses, other wrist, different positions.
Think I got a duff device
If you are having an issue obtaining a heart rate with your fenix 6 series device, first please verify the wrist heart rate is turned on:
If you are still experiencing this issue, could you please try the 2.25 Sensor Hub Beta Release and let us know if you are still seeing this issue.
If you have not seen it already, but beta Sensor Hub is now available for the whole fenix 6 Pro series.
This issue has been fixed in 2.40 Sensor Hub Update Live.
If you are still experiencing this issue, please update your device via Garmin Express. If it continues after that, please reach out to your local…
Seconding this. Faulty out-of-the box requires new device.
The only firmware that needs replacement is the one that calculates salaries of Garmin Quality Team...
I upgraded from a Fenix 5 plus to Fenix 6X Pro Solar, which I received today. Same issue. I have found turning off HR/Pulse Ox then turning only HR back on, leaving PulseOx at manual, allows for HR to…
Just noticed something strange. Two Fenix 6 and two OHR sensors differents.
Fenix 6 on other thread of this forum :
And my Fenix 6 (which has OHR/Pulse OX issue) :
If you are still experiencing this issue, could you please try the 2.25 Sensor Hub Beta Release and let us know if you are still seeing this issue.
Garmin-Heath This beta is not supported by the 6 Sapphire model, and can only be installed on the X versions unfortunately
Please could you tell us when does the Beta hub for Fenix 6 pro is goig to release or the oficial one. Garmin-Heath
If you have not seen it already, but beta Sensor Hub is now available for the whole fenix 6 Pro series.
Did you just release 2.30 Sensor Hub?. My 6X has an update and now it shows Sensor Hub: 2.30. I'm on 6X ASIA Sapphire.
Garmin-Heath 2.25 fixed the issue on my Fenix 6X Sapphire. But after a run, the WHR issue returned and i had to restart the watch to solved it.
I also saw green lights of WHR during my run as i wore heart rate chest strap