Connect IQ Bug Reports - Connect IQ

This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report.

Report Garmin Connect Web issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-web
Report Garmin Connect Mobile Android issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod
Report Garmin Connect Mobile iOS issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios
Product-related issues can be reported to either https://forums.garmin.com/outdoor-recreation/ or https://forums.garmin.com/sports-fitness/

Lat and Long not showing up in 945 LTE .Fit Files

cmehmen
- Ticket Created on Aug 13, 2021
- 13 Comments
I've had users reporting they are not getting maps when using our platform, are the position coordinates written somewhere different for the 945 LTE? Thanks
- Aug 11, 2021 8:50 PM
Bug Report - Garmin Forerunner 245 Music unable to connect correctly to Jabra 65t

6363702
- Ticket Created on Aug 13, 2021
- 2 Comments
Only recently became an issue (last 2-4 weeks): My Garmin Forerunner 245 Music (using version 7.20 for Garmin Express) has been able to connect using bluetooth to my Jabra 65t headphones. However , when I start a workout (run, lift, etc.), the headphones...
- Aug 10, 2021 4:46 PM
ERA: Invalid key for the app

Former Member
- Acknowledged on Feb 20, 2025
- 6 Comments
Hello all, We need some help. GARMIN IQ Apps are displayed in red in the "Manage Apps" windows after recently update.. Please, GARMIN could you solve this error... We cannot track log errors for our apps!!!! Best regads,
- Aug 8, 2021 6:00 AM
VS Code output window steals focus from editor

flowstate
- Ticket Created on Aug 3, 2021
- 3 Comments
Environment - Windows - VS Code 1.58.2 - CIQ SDK 4.0.4 - Monkey Extension 0.1.13 Observations App output (from System.println()) causes the output window to steal focus from the current editor. This makes it impossible to output something...
- Aug 2, 2021 11:15 PM
Issue with App Settings Editor when opened from File menu in simulator window (not from IQ Connect menu in Eclipse)

7555607
- Ticket Created on Aug 3, 2021
- 6 Comments
I'm just realizing that opening the App Settings Editor from the simulator is different from opening it up from the Connect IQ menu in Eclipse. When I change settings after opening the editor directly in Eclipse, everything works as expected. When I open...
- Aug 2, 2021 7:44 PM
Halved cadence values after update to 6.10 for CIQ Datafields on Vívoactive 4/4s

BenjaminH
- Acknowledged on Feb 20, 2025
- 1 Comment
Hi, I've been notified that since updating to 6.10, CIQ datafields have been reporting half the expected value for cadence. Links to forum posts here: https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-4-series/269991/problem...
- Jul 29, 2021 8:23 PM
Crash and reboot when trying to access suggested workout after update to firmware 7.20 - FR245

PedroF
- Ticket Created on Jul 29, 2021
- 3 Comments
I would like to report the following bug: On a Forerunner 245, after having updated to fw 7.20 the watch restars if I select the suggested workout on calendar. Sometimes if I switch off and on the watch then it works, but next day the problem is back...
- Jul 29, 2021 3:20 PM
Can't modify page on Connect IQ store

myneur
- Acknowledged on Feb 20, 2025
- 17 Comments
Modifying Connect IQ store watch face category responses with the next error message: „We found one or more errors on the submission form.“ without any explanation what is wrong. The only modification that triggers the error is changing a category...
- Jul 28, 2021 6:23 AM
Sometimes a System Error exception is thrown on Communications.emptyMailbox()

GGorAA
- Ticket Created on Jul 28, 2021
- 2 Comments
So here is my code snippet: using Toybox.Communications; using Toybox.WatchUi; using Toybox.Attention; function phoneAppMessageHandler (message) { var data = message.data; Communications. emptyMailbox (); if (data != null ) { //...
- Jul 27, 2021 9:29 AM
Issue with displaying Tuesday in Traditional Chinese with custom fonts

reno
- Ticket Created on Jul 28, 2021
- 4 Comments
Bit of a weird issue, I have had two users from Taiwan mention that Tuesday ( 週二) isn't displaying correctly on Venu 2 specifically. I use custom fonts and it works correctly in the simulator, but it seems to be a specific bug related to Venu 2/2S in...
- Jul 27, 2021 4:34 AM