This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report. 

  • Support email doesn’t include Chinese username

    9635560
    • Ticket Created on Jul 22, 2020
    • 5 Comments
    Hi, Users with Chinese characters for username are not included in email notice from ConnectIQ. For example: ” The Connect IQ user null null has sent you the following request regarding your app” Who is null null and how do I know how to address...
    • Jul 21, 2020 8:01 AM

  • VivoActive3 Fails to Connect to Generic ANT Channel in CIQ Data Field

    MoxyRoger
    • Ticket Created on Jul 20, 2020
    • 1 Comment
    I'm seeing a problem with VivoActive 3 not being able to connect to a Generic ANT channel in a CIQ data field. It will connect one time immediately after the data field is installed, but then not again. Turning the watch off and back on does not fix...
    • Jul 18, 2020 3:03 AM

  • Extremely slow build times with the latest Java (jre 8 update 261)

    TheMagician
    • Ticket Created on Jul 22, 2020
    • 9 Comments
    Hi, with the latest java version i get extremely slow build times. All builds and exports are affected. Java version: jre 8 update 261 x64 windows I returned to the previous version of java (update 251) and everything works fine. Do you have...
    • Jul 16, 2020 8:33 PM

  • Bug report - blank crash on in metadata mp3

    7564012
    • Ticket Created on Jul 17, 2020
    • 2 Comments
    Hi, I have discovered some weird behavior in the Connect IQ simulator. The simulator closes without warning or error immediately. Code inside the SyncDelegate to reproduce: var options = { :method => Communications.HTTP_REQUEST_METHOD_GET, :responseType...
    • Jul 16, 2020 7:33 PM

  • Really nasty numeric input experience in Garmin Express

    9635560
    • Ticket Created on Jul 8, 2020
    • 0 Comments
    Hi, I've had to help a user who was trying to set up an app using settings in Garmin Express. The settings are defined as numeric inputs something like the below: <settingConfig type="numeric" min="1" max="260" errorMessage="@Strings.repeatsError...
    • Jul 7, 2020 11:59 AM

  • English in Menu title

    Alan.raceQs
    • Ticket Created on May 27, 2021
    • 4 Comments
    On the F5 range, Menu Titles display as "English" (or the local language, like "Deutsch" ). This was originally noted in the Discussion forum and then raised as a Bug Report in about January. It subsequently had a Ticket Created (I didn't note...
    • Jul 7, 2020 1:47 AM

  • Arabic, Hebrew and Thai Fonts Broken in Simulator

    wwarby
    • Ticket Created on Jul 6, 2020
    • 9 Comments
    I've just gone through the process of internationalising a DataField app to all the available languages and in testing I found that a label I'd drawn to the screen is broken (at least in the simulator) when rendered with text from the FONT_XTINY font...
    • Jul 4, 2020 10:09 PM

  • Back missing for menu in widget?

    dpawlyk
    • Ticket Created on May 27, 2021
    • 8 Comments
    In the App version of my program, I see a back button/icon for menus on my (real) 1030 (using SDK 3.1.9. In the Widget version of my program, I see an X (not a back button/icon). That doesn't behave the same way either. I'm pretty sure this didn...
    • Jul 3, 2020 8:52 PM

  • Connect IQ 5 installed 26 remainnig and wont continue (ios and vivo active 4)

    Former Member
    Former Member
    • Ticket Created on Jul 6, 2020
    • 2 Comments
    already reset device and re intalled app.. seems queue wont pass 5 instalations and i dont how to remove all from queue and start over to see if it helps
    • Jun 29, 2020 4:34 PM

  • Power not registered

    kadualon
    • Acknowledged on Feb 20, 2025
    • 3 Comments
    Hi, I did an data field which connect the NP. It works for all users except for one Edge 1030 with connect iq 3.1.6, which does not get the power data. Garmin native data fields do get the data power. Any thoughts on the problem or how to debug this...
    • Jun 26, 2020 2:26 PM