Complete
3 months ago

Watch faces downloaded show a blank screen when starting to scroll up or down

When I start to scroll up or down from the watch face. To access the glance widgets. If I have a pre installed watch face selected. It will show the face image as I start scrolling, but with any installed faces (I've tried a few different ones from different developers including Garmin) when I start scrolling the watch face image disappears and shows a blank screen instead, making the whole scrolling feel very unnatural. 

Not a huge deal. Just cosmetic I guess. But I wish it would be fixed

JoeyRub
Parents
  • 3 months ago

     Just to explain a little more, this area is specifically for reporting Connect IQ-related bugs (typically that developers encounter). Even if you're not a developer, you're welcome to report bugs here, but we ask for certain information to be included (see https://forums.garmin.com/developer/connect-iq/w/wiki/5/bug-reports-faq#new-report).

    If the problem you're seeing is related to a non-Garmin developed app, that may be a bug the app developer needs to address. The bug you've reported here sounds like a product-specific issue, which can sometimes be the case, and has to be fixed in product software since things of this nature may not be specifically related to Connect IQ.

    I don't mean to discourage you at all—just want to set the right expectation about this are of the forums. Thanks!

Comment
  • 3 months ago

     Just to explain a little more, this area is specifically for reporting Connect IQ-related bugs (typically that developers encounter). Even if you're not a developer, you're welcome to report bugs here, but we ask for certain information to be included (see https://forums.garmin.com/developer/connect-iq/w/wiki/5/bug-reports-faq#new-report).

    If the problem you're seeing is related to a non-Garmin developed app, that may be a bug the app developer needs to address. The bug you've reported here sounds like a product-specific issue, which can sometimes be the case, and has to be fixed in product software since things of this nature may not be specifically related to Connect IQ.

    I don't mean to discourage you at all—just want to set the right expectation about this are of the forums. Thanks!

Children
  • 3 months ago in reply to Brandon.ConnectIQ

    I hear you but you're wrong. This bug happens even with Garmin made faces if they're downloaded from the iq store. So it isn't specific to a developer, and after emailing the developer many times and we figured out that the same happens to even Garmin made faces that are downloaded, so he directed me here to report it. 

    So I believe you're wrong. But I am sorry if I didn't include certain info required