Acknowledged
CIQQA-3913

Unable to save settings - Garmin Server

Currently receiving frequent complaints about app / watchface settings not being applied or not working at all.
This is what users see when they press Save in the settings list in the ConnectIQ app:



Even on the simulator, I often get error messages:


These usually disappear after a few attempts, but they become annoying over time.
I cannot specify the exact steps to reproduce the problems, they also occur when the settings consist of only a few fields with numbers (to prevent the problem with invalid characters such as \\ in the string fields).

TitanicTurtle
Parents
  • in reply to Shailen

    Since Garmin support went silent, I tried to find a workaround for my apps. I was able to reproduce one issue and it is now fixed in all Glance versions of the app.

    Glance Ultra, v4.07 (2025/05/02):

    - Applied a workaround to "Unable to save settings at this time" Garmin issue. Please update the app and try again. If you still get the same message, restore one of the User Themes in the Watch Face - Customize menu on your watch, or uninstall and reinstall the app.

Comment
  • in reply to Shailen

    Since Garmin support went silent, I tried to find a workaround for my apps. I was able to reproduce one issue and it is now fixed in all Glance versions of the app.

    Glance Ultra, v4.07 (2025/05/02):

    - Applied a workaround to "Unable to save settings at this time" Garmin issue. Please update the app and try again. If you still get the same message, restore one of the User Themes in the Watch Face - Customize menu on your watch, or uninstall and reinstall the app.

Children