Under Review
over 1 year ago

Third party watch faces that are downloaded from Connect IQ do not display HR graph correctly.

Third party watch faces that are downloaded from Connect IQ do not display HR graph correctly.

11.14 and 11.15 BETA - Venu 2
Phone: Google Pixel 6 Pro - Android 13

Current result: when using a third party watch face, and configuring it to display a HR graph, the graph does not update in real time and remains the same for 12 hours. It appears to update once after 12 hours has passed but then remains the same for another 12 hours. It also does not match the HR graph widget.

Expected result: when using a third party watch face, and configuring it to display a HR graph, the graph will update in real time at regular intervals and should match the HR graph widget.

Note that all other data, including the current HR value are updated correctly in real time.

Tested on the following watch faces:

Instinct Mission
Descent MK2 digital MB
Fenix 7 by ershovlad
SHN TACv2

Also note that the HR graph DOES update in real time on one of the Garmin default watch faces supplied with the Venu 2. It is the watch face that has digital numbers, a compass and a heart rate graph on the bottom.
Gonzo
  • Former Member
    Former Member over 1 year ago in reply to TitanicTurtle

    Bonjour, effectivement je fais partie des 2 utilisateurs qui vous ont contacté. Et la réponse apporté de votre était que vous n'avez pas l'air de me croire ou de prendre au sérieux mon problème. 

  • Former Member
    Former Member over 1 year ago

    Bonjour, 

    Je suis un utilisateur. Merci pour votre message sur le forum, j'ai une venu 2 plus.

    J'ai constaté moi-même ce problème sur différent cadran de montre que j'ai testé.

    Tous les développeurs m'ont répondu que je suis le seul à avoir le problème de valeur min/max et graphique hr erronée. 

    J'ai enfin la preuve que je ne suis pas le seul.

    Pour infon j'utilise actuellement le cadran de montre watch for lungs de triagonal software, le graphique fonctionne parfaitement. C'est le seul qui fonctionne pour ma part sur venu 2 plus.

  • over 1 year ago

    I have tried at least 10 different watch faces from Connect IQ and none of them display HR properly. I can't imagine that all would have the same bug? 

    Since the developers have stated their watch faces work properly on other watches, the bug seems to be specific to the Venu 2.

    The bug is present in both 11.14 and 11.15 beta. 

  • over 1 year ago

    This is the  Garmin watch face that is provided by default on the Venu 2. The HR graph works properly. Do the Garmin watch faces have access to different properties than the third party watches?