Acknowledged

BUG REPORT: Cannot Unlock Trial Application - 404 Error

Users cannot unlock trial applications. A 404 error is generated when the callback URL is called from the developers website. This problem started when new website was released. My customers have not been able to purchase an unlock key for more than 1 month now. Please help.....

Here's an example from my logs.

"15/03/2024 02:03:32","callbackURL: https://apps.garmin.com/appUnlock?appUnlockRequestId=f6995519-44dc-43ba-942c-37ecaf8d71ea"
"15/03/2024 02:03:32","responseCode: 404"
"15/03/2024 02:03:32"," response: <!DOCTYPE html><html lang=""en-US""><head><meta charSet=""utf-8"" /><meta name=""viewport"" content=""width=device-width"" /><title>Connect IQ Store | Free Watch Faces and Apps | Garmin</title><meta name=""next-head-count"" content=""3"" /><link rel=""preload"" href=""/_next/static/css/3286e0fb9d0..............

I have reported this previously as part of this bug report (https://forums.garmin.com/developer/connect-iq/i/bug-reports/bug-report-is-the-app-store-trial-system-broken) but there is no feedback  from Garmin and the problem is now 1 month old. I can only assume that Garmin fixed the first problem identified in that bug report and closed the ticket before fixing the second.

Parents
  • Hi Rick! are you still using the Trial Apps functionality or is it broken with no eta from CIQ?

    I was planning on using Trial Apps for an Edge cycling data-field (Garmin's monetization is not supported on Edge devices) would love to hear if you have it working again.

Comment
  • Hi Rick! are you still using the Trial Apps functionality or is it broken with no eta from CIQ?

    I was planning on using Trial Apps for an Edge cycling data-field (Garmin's monetization is not supported on Edge devices) would love to hear if you have it working again.

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