Acknowledged
CIQQA-4743

App is not searchable with Fenix 9 watches

My app CamCtrl is not searchable when a Fenix 9 watch is the selected device in ConnectIQ. The app is installable on the same Fenix 9 if found via the other apps by this developer route. But searching the app by name, or any decent keywords will not show the app. Selecting a different watch in ConnectIQ such as the Quatix 8 will show the app just fine.

I have had users that purchased the app on their old watch asking how to get it on the Fenix 9. I deleted my ConnectIQ phone app and reinstalled, and the issue is still there.

Strafe

  • My app is actually in Top paid, so I don't think this "catch22" is the explanation here. It is most definitely the bug - there are ZERO paid apps in search results for me, in all 250 results i can see. Again, this only happens on fenix9 devices.

    All my other devices I have (venu 4, venu x, fenix 8, marq2, fenix 7, forerunner 970, approach s50, s70) - they do display paid apps in search with the same search terms.

    If you call store non-public API endpoint directly - you see exactly the same results - fenix9 is left behind on paid apps in search.

  • in reply to andrewM

    .I see free, those with Garmin Payment, and those with 3rd party payment.  To me it looks like your app has too few download, low ranking, or views to show..  Kind of a catch 22 for new folks.

  • After digging a bit deeper - basically i can't see any Paid apps in the search on fenix9. It also includes Garmin own watch faces, they dont show. Take any app from Top paid on the home screen of ConnectIQ - you can't find them via search on fenix9, but you can install it on fenix9 watch. For example via direct link, developer name, or via "Top paid" browse.

  • in reply to Strafe

    I don't see it on any of the devices I tried.  Mainly forerunners of various ages.

  • Yes, but searching for the exact, unique name does not return the app ("CamCtrl") and it works fine for other watches.