Acknowledged
CIQQA-4743

App is not searchable with Fenix 9 watches

My app CamCtrl is not searchable when a Fenix 9 watch is the selected device in ConnectIQ. The app is installable on the same Fenix 9 if found via the other apps by this developer route. But searching the app by name, or any decent keywords will not show the app. Selecting a different watch in ConnectIQ such as the Quatix 8 will show the app just fine.

I have had users that purchased the app on their old watch asking how to get it on the Fenix 9. I deleted my ConnectIQ phone app and reinstalled, and the issue is still there.

  • I get that. But if I put my apps literal name in search bar, for all of devices it appears first. It is a long name and it make sense - there are no apps even closely named, but for all fenix9 models it is not in 250 results (yes I checked).

  • Understand that when doing a search there can be 1000's of apps that fit the search term, and at most you may only see 100-200 of them.

  • Same here. I did some research and looks like many apps are not visible on fenix9 - seems like Connect IQ store search index needs to be rebuilt on Garmin side. My users also report they can barely find the app (only dev route or direct link).

       please address that, some users are very annoyed and blame developers who has nothing to do with it