"No Unlock Code" notification

Hi,

Love the app, but this notification is blocking the lower data fields and I can't figure out how to remove it. I made a donation on the PayPal link but there was no code supplied, although I see an Unlock Code field in the settings. Am I supposed to pay some other way?

Many thanks,

Top Replies

Brandon.ConnectIQ over 1 year ago in reply to FlowState +1

Okay, this is interesting. If I go to https://forums.garmin.com/developer/connect-iq/f/showcase/299580/no-unlock-code-notification/ I don't see the New button, but if I go to https://forums.garmin.com…

All Replies

Yeti over 1 year ago

What App are you talking about, maybe it would be best to click the "Contact Developer" link in the app store

FlowState over 1 year ago

It looks like you've accidentally created a new post as opposed to replying to an existing support post for the app you're interested in. Unfortunately, this happens a lot in these forums, but it's totally understandable.

If you want to reply to a post in the Connect IQ Showcase (or any another forum post), press the blue Reply button under the post, not the + New button at the top.

For example, to reply to this post, don't press the New button (crossed out in red), but do press the Reply button (circled in green).

Please vote for this bug report (Forum UX issue causes frequent misplaced support requests in CIQ Showcase) if you feel the forum user experience could be improved in this regard (e.g. by removing the New button when you're already viewing a post.)

cc: Brandon.ConnectIQ

Brandon.ConnectIQ over 1 year ago in reply to FlowState

We made a chance last week to remove the new button when someone is in a thread to prevent this confusion over creating a new thread vs. replying to a thread:

FlowState over 1 year ago in reply to Brandon.ConnectIQ

Brandon.ConnectIQ said:
We made a chance last week to remove the new button when someone is in a thread to prevent this confusion over creating a new thread vs. replying to a thread:

Nice!

But I still see that button and I'm in this thread. (I'm in Canada, if that makes a difference.)

Brandon.ConnectIQ over 1 year ago in reply to FlowState

Okay, this is interesting. If I go to https://forums.garmin.com/developer/connect-iq/f/showcase/299580/no-unlock-code-notification/ I don't see the New button, but if I go to https://forums.garmin.com/developer/connect-iq/f/showcase/299580/no-unlock-code-notification/1454992#1454992 I do see it. I'll let IT know that it's still showing in some cases.

GiorgioRome over 1 year ago

I am also having the “No unlock code” message on my Epix2 that appeared just after having updated to the 8.37 sw version

Any solution would be highly appreciated

Giorgio

jim_m_58 over 1 year ago in reply to GiorgioRome

As stated here before, you want to use "contact developer" for that watch face. Chances are you'll need to pay to get the code. You can also see if there is a specific thread here about that watch face.

FlowState over 1 year ago in reply to Brandon.ConnectIQ

Brandon.ConnectIQ

Thanks for looking into this, but I still see the New button on this thread, accessed using the following URL:

[https://forums.garmin.com/developer/connect-iq/f/showcase/299580/no-unlock-code-notification/1469438#1469438]

It's worth noting that I clicked on the "Latest [x hours/days ago]" link next to the topic in the topic list, so this could happen to anyone. (Same with the "Latest" link for the forum itself.)

GiorgioRome over 1 year ago in reply to GiorgioRome

Many thanks for the prompt reply !

I just reported the problem on the “Glance” face

link

https://forums.garmin.com/developer/connect-iq/f/showcase/279043/watchface-glance