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New Connect website Reviews includes ratings with no text - Useless Noise IMO

pstoppani 7 months ago

The latest update to dashboard (and Connect IQ Store) Reviews section now includes ratings that contain no review text.

Does anyone find this useful? It creates a bunch of noise that hides actual reviews. For me, this is a HUGE mistake.

Top Replies

VAW.BE 7 months ago +1

I agree. We can see the amount of actual ratings in the top section. The ratings without review (text) shouldn't be displayed separately.
pstoppani 7 months ago in reply to jim_m_58 +1

Why would I report a 1 star rating without any text to point out as abusive? In my experience abusive reviews are so rare that I don't want all this "pollution" to get in the way of people reading real…
jim_m_58 7 months ago in reply to pstoppani +1

If there is no text, it's 100% USELESS! You have no idea what the reviewer is even complaining about!

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dpawlyk 6 months ago in reply to pstoppani

pstoppani said:
They are all gone. Feel better?

Do you even get that it was unethical?

And, after adding the fake reviews, complaining that people can now see them is pretty sleazy.

pstoppani 6 months ago in reply to dpawlyk

Look at the link I provided and tell me that all these ratings with no text is not useless noise both for the user and the developer. That is what I am reporting.

apps.garmin.com/.../6d73089d-5886-4f49-a914-0b467da88f17

dpawlyk 6 months ago in reply to jim_m_58

That’s what I said.

But showing empty text doesn’t really reduce the fake account problem. It’s possible it make it worse (it might encourage people to put better effort into fake reviews). And it doesn’t appear it was something Garmin “tried”.

Showing the empty reviews does make it much easier to identify unethical developers who rate their own app.

dpawlyk 6 months ago in reply to pstoppani

pstoppani said:
Look at the link I provided and tell me that all these ratings with no text is not useless noise both for the user and the developer. That is what I am reporting.

Again, complaining about it serves your own interest (hiding your scummy self-reviews). You’ve managed to sabotage your argument. At this point, that’s hard to ignore.

pstoppani 6 months ago in reply to dpawlyk

Why would I care about my own reviews showing now if I can easily delete them? Maybe jumping off the high and mighty pedestal and focusing on the actual problem would be more productive if you want to improve Garmin's Store. And, I agree they should not allow devs to rate their own apps. Frankly, the main reason I've done it in the past is to give the Store a big middle finger for being of such poor quality. So, they should fix both issues.

jim_m_58 6 months ago in reply to pstoppani

I'm still trying to understand how you get a review for each 25 downloads, when no other app in the store that I can find is anywhere close to that

pstoppani 6 months ago in reply to jim_m_58

I'm using the Review API that Garmin added a while ago.

jim_m_58 6 months ago in reply to pstoppani

How often are you having the user post a review? And there is no text allowed, correct?

Sound like a bug in the new API to me!

pstoppani 6 months ago in reply to jim_m_58

90 days minimum. Yes, you can add text but not many do.

peterdedecker 6 months ago in reply to pstoppani

You're asking your users to give your apps a rating every 90 days? Oh boy, I'm not a user of your apps, but if I were a user I would find that super annoying!

//Just my point of view.