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New Connect website Reviews includes ratings with no text - Useless Noise IMO

pstoppani 10 months ago

The latest update to dashboard (and Connect IQ Store) Reviews section now includes ratings that contain no review text.

Does anyone find this useful? It creates a bunch of noise that hides actual reviews. For me, this is a HUGE mistake.

Top Replies

VAW.BE 10 months ago +1

I agree. We can see the amount of actual ratings in the top section. The ratings without review (text) shouldn't be displayed separately.
pstoppani 10 months ago in reply to jim_m_58 +1

Why would I report a 1 star rating without any text to point out as abusive? In my experience abusive reviews are so rare that I don't want all this "pollution" to get in the way of people reading real…
jim_m_58 10 months ago in reply to pstoppani +1

If there is no text, it's 100% USELESS! You have no idea what the reviewer is even complaining about!

All Replies

dpawlyk 10 months ago in reply to jim_m_58

Sure.

But how does displaying empty reviews fix that? How does requiring text fix that?

jim_m_58 10 months ago in reply to dpawlyk

It doesn't but it does make it more obvious if those 5 "reviewers" don't include any text

dpawlyk 10 months ago in reply to jim_m_58

Again, it’s trivial to add text.

Given that it’s trivial to add text, displaying empty reviews doesn’t fix the fake account problem (except, maybe, for a short time).

dpawlyk 10 months ago

pstoppani said:
It creates a bunch of noise that hides actual reviews. For me, this is a HUGE mistake.

Since it would also hide your fake reviews of your own app, it’s obvious it is HUGE problem for you.

pstoppani 10 months ago in reply to dpawlyk

They aren't fake. I love my apps

jim_m_58 10 months ago in reply to dpawlyk

Short time? This kind of stuff has been going on for years, and Garmin keeps looking for ways to eliminate it. Showing empty reviews seems to be the latest step they took.

dpawlyk 10 months ago in reply to pstoppani

pstoppani said:
They aren't fake. I love my apps

Cute.

It’s unethical.

pstoppani 10 months ago in reply to dpawlyk

dpawlyk said:
It’s unethical.

They are all gone. Feel better?

dpawlyk 10 months ago in reply to jim_m_58

jim_m_58 said:
Short time? This kind of stuff has been going on for years, and Garmin keeps looking for ways to eliminate it. Showing empty reviews seems to be the latest step they took.

???

I thought being able to leave empty text was a new thing.

In any case, if it’s worth the effort of using fake accounts, it’s worth the trivial effort of adding a word.

People will figure that out quickly. As you said, they are already doing that.

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From what was said earlier, the empty reviews were a result of being able to just rate apps (and not leave a review). It doesn’t seem the change was a deliberate attempt to combat bogus reviews (which it would be poor at doing anyway).

It does work fairly-well at showing reviews by the app developers. But that shouldn’t be allowed at all.

jim_m_58 10 months ago in reply to dpawlyk

It's kind of never ending. Garmin tries something to reduce the problem then someone finds a way around what Garmin put in place.