Forerunner 645 firmware 7.20 errors

I have multiple users complaining watchfaces are showing the IQ! symbol since their firmware update to 7.20. But I don't see any reports in ERA... Any others that experience the same? Wondering why it's suddenly crashing since that update.

Top Replies

_psx_ over 1 year ago +1

Maybe they put the same bugged code like in f6:

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-6-series/324077/firmware-25-broke-custom-watch-faces

and the best is that there was…
Shent-Aurkhan (SHN) over 1 year ago in reply to _psx_ +1

it never happens also on mine but I've seen a lot of thread about this on social network and everytime solved with a reboot which is always higly recommanded agfter a fw update.

and this kind of crash…
VAW.BE over 1 year ago in reply to Shent-Aurkhan (SHN) +1

Thank you for sharing this error. I'm also just getting more info from users are willing to test side loaded debug versions that the fonts seem to be the issue. This is a huge problem for me as I seeing…

All Replies

jim_m_58 over 1 year ago in reply to Mik

Have you tried "contact developer" for the app you are having a problem with? This is generally due to a hand modified custom font. See https://forums.garmin.com/developer/connect-iq/i/bug-reports/fr645-and-others-since-fw-7-20-major-issues-with-custom-fonts

Point the developer to that bug report. It was easy to fix in my watch faces.

Mik over 1 year ago in reply to jim_m_58

Thanks for the feedback. The problem is not just the faces/data fields. In my case 7.20 broke also the Bluetooth and the watch is not announcing itself the right way. Also other phones can't see/connect to it any longer..

jim_m_58 over 1 year ago in reply to Mik

You try rebooting the watch? Press and hold the upper left button for 15-20 seconds and the watch turns itself off. Then turn it back on.

Mik over 1 year ago in reply to jim_m_58

Yes, I tried many times but with no luck. The easiest thing would be to have an option to roll back the FW but I can't find the previous FW binary anywhere...

Mik over 1 year ago in reply to Mik

I fixed the Bluetooth. For the record here is how I did it in case somebody has the same issues after a firmware update:

1) Remove your Bluetooth Garmin watch from your Android Phone known devices (Go to settings -> connected devices -> previously paired devices, select the watch and click FORGET). This will also remove the device from your Connect app

2) Reboot the phone

3) Put the watch in pairing mode: Settings -> Phone ->Pair Phone

4) Open your Connect app and pair a new device. The app should find your watch and guide you through the registration process.

a1234.garmin over 1 year ago

Will it be fixed and when? Garmin, what is going on?