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Sync problems: Training calendar runs don't show up, workouts don't sync at all

handsofblue
over 5 years ago
For the past few weeks I've been unable to get my training plan from Garmin Connect to show up correctly on my Forerunner 235. When I navigate on the watch to "Training Calendar", it says to download your training calendar from Garmin Connect. I've tried this a gazillion times. I've wiped the entire watch back to factory settings multiple times, I've canceled and deleted my training plans and restarted with a different plan... without fail, none of the workouts show up in the training calendar on the watch. They are, however, hiding in the workouts section.

I've also discovered that new workouts that I make online with Garmin Connect aren't being synced. I've specifically gone into the app, selected the individual workout, sent it to the device, and Garmin Connect says it worked, the watch shows a transfer successfully finishes... no new workouts.

Anyone else having similar issues? And any idea how to fix it? I'm getting frustrated, the calendar view on the watch is key to keeping me on track.
  • 0 over 5 years ago

    I can't get the calendar uploads to work on my 920XT or 630.  I see a notice under compatible devices that "this device may not support all workouts or features", which I know is BS because the workout program uploads worked just fine in the past. If this is a devious attempt to get all of us to buy new devices, it is backfiring! Why would I buy a new device if the program features that I expect to function are not supported. Especially if the programmers are going to pull the plug on them without warning. I can't get a new course that I created in  the garmin connect website to upload either. I was going to pre-order one of the new forerunners, but now I am having second thoughts. If tragic software device issue is fixed, I may change my mind, otherwise, I will be shopping the competition. Very disappointing as I have been a very loyal and generally satisfied customer for years. 

  • 0 over 5 years ago in reply to Garmin-Blake

    Can you provide an update - this was reported a month ago and as you state this has been given a high priority, I hope we are closer to a resolution

  • 0 over 5 years ago

    I have been having the same issue for months now!!!! WH

  • 0 over 5 years ago in reply to Garmin-Blake

    I have been having this issue for over 2 months now, what is the fix!!! This is so frustrating.

  • 0 over 5 years ago

    Having similar problem on both Fenix 3 HR and Edge 520. Workouts actually do show up under My Workouts but calendar just shows the download from garmin connect message.

    Very disappointing, was looking forward to try the new auto sync feature against TrainingPeaks. 

  • 0 over 5 years ago in reply to Marcello71

    Same problem here - it has been over a month - very annoying - I would like my money back!

  • 0 over 5 years ago in reply to Garmin-Blake

    and another vote for 'when is this going to be fixed'; extremely frustrating not being able to use the calendar on my watch(es)

  • +1 over 5 years ago in reply to viciik

    So today I figured that I'd had enough and if it was absolutely necessary I would try a hard reset to see if I could get the syncing to work and finally get my workouts to sync.  I thought that I would give it one final go - an low and behold, syncing via a cable and my mac and the workouts feature now works (note: I had done this before and not just relied on the bluetooth sync from my phone and this hadn't worked previously)

    Ultimately I don't know if this is the same for everyone else, but the feature currently seems to work... fingers crossed it will continue to work as it have been a right pain in the backside constantly checking my watch when I've been completing my workouts to check that I'm in the right zone/pace for the right amount of time - intervals have been especially interesting!

  • 0 over 5 years ago in reply to Garmin-Blake

    When do you think you will be able to get the old send to device button back ? cause your new feature is buggy