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Garmin Connect does not sync weight anymore with Apple Health

Hi,

I have just noted that since 29th of October Garmin Connect doesn’t sync weight anymore with Apple Health. I use always the most recent iOS version of Garmin Connect.

Does anyone else have the same problem and/or a solution?

Hope so,

David

Top Replies

Garmin-Kevin over 1 year ago +3 verified

Hello all,

Just wanted to update everyone that we are still investigating this but hope to be releasing an update soon after we are able to confirm a working fix that addresses this disruption. I do not…
Garmin-Kevin over 1 year ago +1 verified

This disruption has been resolved by a recent update to Garmin Connect. If you are still experiencing this after this update, please start a new thread.
4537318 over 1 year ago in reply to Garmin-Kevin +3

Garmin-Kevin Thank you for the update. I purchased the most expensive smart scale on the market because I trusted the Garmin brand. The Index scale was clearly advertised to work with Apple Health. That…
frosmi1979 over 1 year ago in reply to Garmin-Kevin +2

I feel that nobody from Garmin is taking this issue as important..... Garmin care customer is getting worse with the time, and this answer, after a month, is a clear example.....

Probably is a good time…

All Replies

0 chilliflavour over 1 year ago in reply to Garmin-Kevin

That's great! Thanks for the update.

0 nlrokop over 1 year ago in reply to Garmin-Kevin

Good news. Great

0 giddyup001 over 1 year ago in reply to Garmin-Kevin

Any updates on resolving this issue?

0 8292462 over 1 year ago in reply to Garmin-Kevin

I still have this problem

1. Gamin Index Smart Scale

2. Today, 12/15/2022

3. 09/21/2022

4. yes

5. yes

6. United States

0 7829430 over 1 year ago

I'm looking forward to the fix and hope that it will work again soon. In the mean-while I add my data:
1. Index Smart Scale
2. Today
3. 8. November
4. Yes
5. Yes
6. Austria

0 Natalia over 1 year ago in reply to Garmin-Kevin

1. Garmin index smart scale

2. 12/17/2022

3. 11/8/2022

4. yes

5. yes

6. USA

0 1435172 over 1 year ago

I’m facing the same problems. Garmin connect suddenly inactive and I can’t find the way how to reactivate it again. Last Apple health sync data with Garmin connect is on October.

0 1435172 over 1 year ago in reply to Garmin-Kevin

1. Garmin index S2 Scales

2. 25 October 2022

3. 20 October 2022

4. Yes

5. Yes

6. Malaysia

0 2610353 over 1 year ago

I use the Tacx trainer app and through November 8th if I ran Garmin Connect then it would transmit the training data to the Health app. But not since then. It appears to be the same underlying issue that's blocking syncing of weight data. Garmin, please fix this!

0 Nazukeoya over 1 year ago in reply to Garmin-Kevin

I'm getting this issue as well and can reproduce it every single day. I bought the Garmin Index S2 and although my weight measurements show up in the Garmin Connect app and Garmin Connect is setup to write to the Apple Health app, Garmin Connect never sends the data to Apple Health. I even did a sync from my Garmin Fenix 6X Solar Pro to Garmin Connect and no weight data was pushed to the Apple Health app. Please fix this, I'm finding it hard to justify keeping mt Garmin Index S2 scale if it doesn't send data to the Apple Health app.

What is the source of your weight data that is sent into Garmin Connect?
1. Garmin Index S2
What was the last date where your weight data shows up in Garmin Connect but does NOT show in Apple Health?
1. Today, and every day I have used my Garmin Index S2 since 3 days ago.
What was the last date where your weight data shows up in Garmin Connect AND in Apple Health?
1. Zero days
If you have not already answered, may we, if necessary, have permission to email you?
1. Yes
May we, if necessary, have permission to view/access your Garmin Connect account?
1. Yes
In what country do you live?
1. USA