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Garmin Connect does not sync weight anymore with Apple Health

David
over 2 years ago

Hi,

I have just noted that since 29th of October Garmin Connect doesn’t sync weight anymore with Apple Health. I use always the most recent iOS version of Garmin Connect.

Does anyone else have the same problem and/or a solution?

Hope so,

David

  • 0 over 2 years ago

    All,

    We have had some reports on this but those users who have maintained communication with us have been unable to reproduce and now see that the data is syncing as expected.  If you are still experiencing this, please reply with:

    1. What is the source of your weight data that is sent into Garmin Connect?
    2. What was the last date where your weight data shows up in Garmin Connect but does NOT show in Apple Health?
    3. What was the last date where your weight data shows up in Garmin Connect AND in Apple Health?
    4. If you have not already answered, may we, if necessary, have permission to email you?
    5. May we, if necessary, have permission to view/access your Garmin Connect account?
    6. In what country do you live?
  • 0 over 2 years ago in reply to Garmin-Kevin

    I still get the issue and can reproduce it as it’s stopped working

    1. Garmin S2 Scales

    2. 8th November

    3. 9th November

    4. Yes

    5. Yes

    6. England

  • 0 over 2 years ago in reply to Garmin-Kevin

    Hi, still not working for me.

    1. Index smart scale

    2. Today, 17/11/22

    3. 8/11/22

    4. Yes

    5. yes

    6. Sweden

  • 0 over 2 years ago in reply to Garmin-Kevin

    Still having problems my end but I do NOT use GC for weight. I have Renpho scales that sync to Apple and that still works. I use GC for steps/activities/sleep etc. this info does NOT sync. 

  • 0 over 2 years ago in reply to Garmin-Kevin
    1. Index Smart Scale
    2. Earliest date shown in Garmin connect but not Apple health is 2nd November and nothing in apple health since
    3. 12th October - didn’t use scales between this and 2nd November
    4. Yes
    5. Yes
    6. UK
  • 0 over 2 years ago in reply to Garmin-Kevin
    1. What is the source of your weight data that is sent into Garmin Connect? (Smart Index Scale)
    2. What was the last date where your weight data shows up in Garmin Connect but does NOT show in Apple Health? (9th Nov)
    3. What was the last date where your weight data shows up in Garmin Connect AND in Apple Health? (8th Nov)
    4. If you have not already answered, may we, if necessary, have permission to email you? (Yes)
    5. May we, if necessary, have permission to view/access your Garmin Connect account? (Yes)
    6. In what country do you live? (UK)
  • 0 over 2 years ago in reply to Garmin-Kevin

    1.  I enter my weight daily into Garmin Connect on my iPhone (iOS 16.1.1)

    2.  November 17, 2022

    3.  November 13, 2022

    4.  Yes

    5.  Yes

    6.  USA

  • 0 over 2 years ago in reply to Garmin-Kevin

    1. Index smart scale

    2. Nov 18th

    3. Nov 9th

    4. yes

    5. yes

    6. Australia

  • 0 over 2 years ago in reply to Garmin-Kevin

    This problem occurs on days that I do not use a Garmin watch. On said days, GC does not push data to Apple health. If I then connect to a garmin watch and sync it to GC, the data gets pushed. The bug must have to do with the GC sync process

  • 0 over 2 years ago in reply to Garmin-Kevin
    1. Garmin Index
    2. today (Nov 18)
    3. Oct 11 (didn't use scale on Oct 12, not syncing since Oct 13)
    4. yes
    5. yes
    6. Switzerland

    As 6513722 mentioned it only happens on days when the Garmin Watch was not used: I haven't been using my Garmin Watch for a couple of months, only the Index Scale.