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text message notifications not coming through after iOS 13 update

Former Member
Former Member over 5 years ago

Just updated my software to iOS 13.0 and now my FR635 will not alert me of text notifications. When I receive a text my FR635 does not buzz or even show that I have a notification. When I receive notifications from other apps (twitter, groupme, etc) my FR635 will not buzz but with show them on my notifications widget. The only thing my FR635 will do still is buzz for incoming calls. 

I saw other people with similar problems and tried going to settings -> notifications -> connect -> show previews -> always, but this did nothing for me. I still do not get notifications for texts at all or any vibrations for all other notifications (besides phone calls). I have phone notification alerts set to vibration for both during an activity and not during an activity through the Garmin app.

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  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    THANK YOU.  I just did the update to IOS this weekend and my wrist stopped buzzing......Now it works.  For others:  I have Fenix 5S

  • Former Member
    0 Former Member over 5 years ago

    Same here

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin-Blake

    The solution does not work for me.  Is there a fix in place or one coming soon?

  • Former Member
    0 Former Member over 5 years ago in reply to oBuTTuSo

    This fixed it for me!

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Thanks, this worked for my Fenix 3HR Slight smile

  • Former Member
    0 Former Member over 5 years ago in reply to sstickley

    I had very similar problem after the ios update. This right here worked. Hope it helps anyone else with the same problem. As soon as i did this i began receiving texts on fenix 3hr.  Thanks!

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin-Blake

    Hi Blake, 

    I do not accept this answer. I have an iPhone 6s ios13 and Garmin Fenix 3hr. No preview on phone, and text comes through fine on watch. Wife has iphone7s and fenix5x and everything but messages comes through. 

    Please push your team to continue to work the problem and not accept that it is this way. 

    thanks. 
    Tim. 

  • 0 over 5 years ago in reply to Former Member

    We truly understand this is not the preference of many of our customers. This is not something we can change with an update to your Garmin. This change will impact any device paired and not just Garmin wearables. We apologize for the inconvenience. 

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin-Blake

    Blake, one of Garmin problems is lack of communication here.  If Garmin were to send out a release to us all saying, we are working with Apple.  We agree you should not have to turn on previews.  We are letting Apple know they need to change this.   We hope to have a fix by x date.  Etc etc.  Garmin release nothing except saying we know and turn on previews.  Good day to you!   Im really annoyed with the lack of info from Garmin.  This is a real problem.  I for one want my money back for my instinct as it no longer does what I want when I bought it. 

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Thank you; I couldn’t agree more!