Forerunner 955 Golf App - Shot measurement and Auto Shot Detection is not working after latest software update. I tried to manually measure a shot but that does not work either.
Forerunner 955 Golf App - Shot measurement and Auto Shot Detection is not working after latest software update. I tried to manually measure a shot but that does not work either.
Hello all,
I am very sorry that this has taken so long to investigate, but we thank you so much for your patience and understanding. We are hoping to fix this in our Q2 software release, and intend to…
Unfortunately, the time frame for each reported disruption to be resolved can vary significantly. We must find a root cause, then evaluate possible solutions, and then ensure this does not cause further…
All,
Public Beta 15.09 addressing this disruption has been released. To install this software, enroll in the Beta software program (HERE), sync the watch, then go to Menu > System > Software Update > Check…
All,
Live software version 15.19 has been released publicly.
Garmin-Kevin while I appreciate you finally breaking silence, unfortunately what you have shared is just not helpful. You guys are literally Garmin, a company with a market cap of 18.95 billion USD.
The …
Garmin-Kevin Will everyone on here be receiving a free upgrade to the new 965? About 85% of the time I've owned the 955 the golf function hasn't worked, and you haven't provided any believable road forward…
Kevin, this seems to be a really long time to get something that was working before back in place. can you please provide the group with some sort of update or at least acknowledge that it is being addressed…
Since not much has seems to be happening, I would suggest if you haven't already, log a support ticket with Garmin. This is the best way for Garmin to get metrics on the how widespread the issue is. I doubt they'd pay as much attention to community forums as they would their support ticketing system.
Do you know where I can open a ticket?
The link to the Australian support page is below. Enter the model number in the search field and hit enter. Scoll to the bottom of the next page and you'll be able to open a chat channel or call them directly. This is only staffed from 8:30am - 5pm (AEST) Mon-Fri unfortunately. Not too sure what applies for other countries.
https://support.garmin.com/en-AU/ql/?focus=topics
Hope this helps
I wish I could run the software version 11.12 that works. Seems like that should be an option for everyone with the Forerunner 955 until they actually resolve the golf functionality (or lack thereof).