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Forerunner 255 Series and 955 Series: Cannot edit heart rate zones percentages

sylbae over 2 years ago

Since I got my 955, I cannot edit the percentages of heart rate zones. It allow me to enter a value but never saved.

Same behavior from the watch, and from Garmin Connect mobile.

Anybody else with same behavior ?

Thanks.

Top Replies

Garmin-Kevin over 1 year ago +5 verified

All,

We do have some other reports of this and are currently investigating. When we know more, I'll be sure to post updates to this thread.
Garmin-Kevin over 1 year ago +4 verified

All,

We believe that we have a fix for this report that will be rolling out with the next software release for this device. While I do not have a timetable for this release, I will be updating this thread…
Garmin-Kevin over 1 year ago +1 verified

All,

We are in the process of releasing 12.23 production software. If you experience this battery drain after installing the 12.23 sw update, please start a new thread.
FlipStone over 2 years ago in reply to sylbae +3 suggested

Oh for sure, just confirming it's indeed a bug...

It seems to use the base zones btw, editing those also seems to edit the running ones. So that might be a workaround (maybe need to remove the running…

All Replies

0 FlipStone over 1 year ago in reply to WHYTE39

I'm guessing the single intern responsible for the entire 955 software package is on holiday or something...freakin hell

0 Spiderpig over 1 year ago in reply to FlipStone

To be fair, it's good that Garmin are reading these reports and gathering data for fixes.

0 FlipStone over 1 year ago in reply to Spiderpig

I do appreaciate the response from the representatives here, but given the number of issues, the price and positioning of the device the response in general has been disappointingly low and also as there has nothing actually been fixed yet nor any signs of anything being fixed soon there is not much to praise to be honest.

0 Dragemark over 1 year ago

Hi!

also have the same problem with the watch not using the values that I configured for the different zones. Still seems to use some default values..

I will try to remove the zones for running and only use the general setting, even that they are the same.

0 Dawnie C over 1 year ago in reply to Garmin-Kevin

Hi Garmin-Kevin

Do we have any updaed on this yet - its really fustrating not having the issue resolved quickly given its a such a basic thing and not somethng you would expect to be a problem on watch of this price point that has just been released

When can we expect a softwear update ?

0 DPSK over 1 year ago

I upgraded from a FR945, anyone feels the HR zones settings are better in the FR945 ?

0 4263146 over 1 year ago in reply to Garmin-Kevin

Hey Garmin-Kevin.

Any update on this? Seems to be an „old“ topic but a very important one which should be fixed rapidly.

I have the FR955 SW11.12 and this issue ruins the satisfaction of the FR955.

0 Mike F. over 1 year ago in reply to 4263146

I have FR255. And this issue also ruins the satisfaction of having the device. Do YOU have all those opinions in... GARMIN-KEVIN?... What's the problem? We can wait, bur this lack of ANY reasonable info is really anti - GARMIN. I don't think it's your (GARMIN) idea of consumer - contact rule, but it looks like this. SO WHAT ? Should we bring those devices back to the shop? Its techs specs is not in accordace with real functionality, so in any court we will win. Take us, consumers, please - seroius. Very serious.

0 DPSK over 1 year ago

Kind of weird everytime when Garmin introduces a new watch.

FR945 has a lot of working features and functionalities.

When you introduce a new watch, why can't you just port over the modules to the new watch? Instead of reinventing everything?

0 FabioSaitta over 1 year ago in reply to Garmin-Kevin

Same problem on 255 also very High max HR 173 while I have 165. Overlap HR on run Activity