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Is there a known issue with the 945 and HRM Run? I can’t get either of mine to connect anymore.

erayrun
over 6 years ago

i can no longer connect my HRM run to the 945. I changed the battery, tried to refind even broke out my back up and tried to connect to no avail. 

Is there a known issue here? Or am I the lucky one to figure it out? Or . . .

  • 0 over 6 years ago in reply to kaz911

    Super, thanks  - I didn't know this before. Will the broadcast suck up more battery? (I'm assuming this is to share data with another screen?)

  • Former Member
    0 Former Member over 6 years ago in reply to Levon
    Levon said:
    Be nice if there was some sort of indicator next to the heart icon indicating an external source,

    I never get a heart icon on my screen prior to starting my activity when the watch is connecting to sensors if I'm using the WHR. The only time I see the heart icon is when it connects to an external HR monitor. 

  • 0 over 6 years ago

    I have had to do the reboot trick but I also had a low battery warning the other day and changed the battery. Then, few days later, it stopped connecting. Think it was a dud battery as replaced it again and has then been OK again.

  • 0 over 6 years ago in reply to Levon

    Yes it will suck more battery - but if the point is to check if your external HRM is connected - it is not as OHR is disabled while external HR sensor is connected.

  • 0 over 6 years ago

    This is a bug, I can only use my HRMRun ONE time, then need to reboot the watch to connect it again. Firmware 2.50.
    So on every run I need to:

    - Reboot the watch
    - Sync with GC as to have heat acclimatation data (yes i'm running over 30° here)
    - Start activity

    LOL? NO!

    I'm a software architect (it's 25 years i develop software)...I will be able to fix all these bugs in days, Garmin are you joking on us? (written by an old time customer of garmin trackers too). Need a pro dev?

    Marco Ziliani

  • 0 over 6 years ago in reply to rylos78

    Same here.
    Can confirm that as well...

  • 0 over 6 years ago in reply to rylos78

    I have that problem, too. When I start a run, I start it with the start button and when the GPS signal is found, I go back to clock mode with Back Button and then start the run again. And then the HRM Run will be found immediately. The clock does not have to be restarted.

  • 0 over 6 years ago in reply to rylos78

    Oh, this explains why I never encountered that problem with my HRM-run: I use the 945 only for running and power it off after use. So by accident I did what you described :-)

  • 0 over 6 years ago

    Mine connects perfectly with FW 2.50, haven't noticed any issue.

    Do you have difficulties pairing it or is it paired but not detected when you start an activity?

  • 0 over 6 years ago in reply to kaz911

    Awesome, never noticed this before but indeed saw this this morning... HRM Run connected -> Heart symbol in the main run screen at the top with the 'options' line. Not connected -> No heart symbol.