This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is there a known issue with the 945 and HRM Run? I can’t get either of mine to connect anymore.

i can no longer connect my HRM run to the 945. I changed the battery, tried to refind even broke out my back up and tried to connect to no avail.

Is there a known issue here? Or am I the lucky one to figure it out? Or . . .

Top Replies

rylos78 over 6 years ago +4 suggested

This is a bug, I can only use my HRMRun ONE time, then need to reboot the watch to connect it again. Firmware 2.50.
So on every run I need to:

- Reboot the watch
- Sync with GC as to have heat acclimatation…
kaz911 over 6 years ago in reply to Levon +3

When I select the Activity (so fx. run or walk)

1. With Wrist HR - there is no "Heart" symbol showing (When you are IN the activity before pressing start - the screen where top line say "Options…
Levon over 6 years ago +1

Works fine for me, I always run with the HRM strap and had been getting the "external HR connected" message with the old (old!) HRM strap I was using. I just bought the HRM-Run (the latest, the one with…

All Replies

0 Levon over 6 years ago in reply to kaz911

Super, thanks kaz911 - I didn't know this before. Will the broadcast suck up more battery? (I'm assuming this is to share data with another screen?)

0 Former Member over 6 years ago in reply to Levon

Levon said:
Be nice if there was some sort of indicator next to the heart icon indicating an external source,

I never get a heart icon on my screen prior to starting my activity when the watch is connecting to sensors if I'm using the WHR. The only time I see the heart icon is when it connects to an external HR monitor.

0 timgrose over 6 years ago

I have had to do the reboot trick but I also had a low battery warning the other day and changed the battery. Then, few days later, it stopped connecting. Think it was a dud battery as replaced it again and has then been OK again.

0 kaz911 over 6 years ago in reply to Levon

Yes it will suck more battery - but if the point is to check if your external HRM is connected - it is not as OHR is disabled while external HR sensor is connected.

0 rylos78 over 6 years ago

This is a bug, I can only use my HRMRun ONE time, then need to reboot the watch to connect it again. Firmware 2.50.
So on every run I need to:

- Reboot the watch
- Sync with GC as to have heat acclimatation data (yes i'm running over 30° here)
- Start activity

LOL? NO!

I'm a software architect (it's 25 years i develop software)...I will be able to fix all these bugs in days, Garmin are you joking on us? (written by an old time customer of garmin trackers too). Need a pro dev?

Marco Ziliani

0 Gregor A. over 6 years ago in reply to rylos78

Same here.
Can confirm that as well...

0 massica over 6 years ago in reply to rylos78

I have that problem, too. When I start a run, I start it with the start button and when the GPS signal is found, I go back to clock mode with Back Button and then start the run again. And then the HRM Run will be found immediately. The clock does not have to be restarted.

0 Heidstocker over 6 years ago in reply to rylos78

Oh, this explains why I never encountered that problem with my HRM-run: I use the 945 only for running and power it off after use. So by accident I did what you described :-)

0 talsela over 6 years ago

Mine connects perfectly with FW 2.50, haven't noticed any issue.

Do you have difficulties pairing it or is it paired but not detected when you start an activity?

0 FlipStone over 6 years ago in reply to kaz911

Awesome, never noticed this before but indeed saw this this morning... HRM Run connected -> Heart symbol in the main run screen at the top with the 'options' line. Not connected -> No heart symbol.