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it turned off for me

good evening i have a forerunner 45 while i was running it turned off completely while its battery was at 60% i have had it for 2.5 years

Top Replies

Garmin-Sierra over 1 year ago in reply to redeyedick +0 verified

All,

For further support, please reach out to your local Garmin Product Support team:

Product Support
9821607 over 1 year ago in reply to Chuckles +1

I tried this and it worked fine on my first run and on my next run it turned off 5 times within 7 minutes

I spoke to Garmin via the chat on their website, I shared this forum thread, and they have said…

All Replies

0 4943318 over 1 year ago

I installed software version 5.00 ( downloaded beta software version 5.02 ) and gave it a test I was sure that it was software version 5.40

0 4196569 over 1 year ago in reply to Garmin-Sierra

I'm having the same issue with forerunner 45

I'm on 5.4

in the US

feel free to email me and view my connect account.

Thanks

0 9821607 over 1 year ago in reply to Garmin-Sierra

Hi there - I am having the same issue, this started yesterday, Garmin Forerunner turns off randomly during run while battery is fine. To answer your questions:
1. United Kingdom
2. Yes
3. Yes

0 CRC_Forever over 1 year ago in reply to Garmin-Sierra

Yes, me too over the past week

Garmin Forerunner turns off randomly during run while battery is fine. To answer your questions:
1. United Kingdom
2. Yes
3. Yes

0 5535255 over 1 year ago

my garmin will not work after it was turned off, got mine in 2019 so i guess thats the lifetime of my watch.. it's stuck on the start symbol and nothing helps..

0 DBSevern over 1 year ago in reply to Garmin-Sierra

I have the same issue - fully charged watch, works fine for day to day monitoring etc, but when doing a run it will seemingly randomly turn itself off, and won't turn back on for a period of time, and then allows resume (with plenty of battery life left). I have contacted support directly, and their only solution was returning watch for a replacement, but given the number of others reporting this in recent months, it looks like it is an introduced problem, or age related, but not sure another watch will be any better. I am based in the UK, and am happy for you to contact me by email or access my Connect account. There is an activity from earlier today where the watch turned off after .81 KM.

0 5576960 over 1 year ago

Hi All, I wrote 18 days saying I have the same issue and been going out less because of it. However, a couple of nights ago I ran 6 miles and tonight the same with no issues and this was because I'd turned my bluetooth off. If this is a battery problem, then turning the Bluetooth off may be a temporary solution? Fingers crossed as I simply cannot afford a new watch.

Ps Previous runs were only 3miles when my problems were occurring.

0 9821607 over 1 year ago in reply to Garmin-Sierra

Hi there - it has started happening again? what is the update

0 5576960 over 1 year ago in reply to 5576960

Forget that theory, watch switched off again even though i had bluetooth turned off. I give up.

0 andys94 over 1 year ago in reply to 5576960

Hi I contacted Garmin support and they suggested resetting the watch this seemed to work as the watch ran on gps for 1.5 hrs and then signalled "low battery" it then carried on for 30 mins and then powered off. The battery was only partially charged so this was fine. The next week once the battery was at 60 -80 % on gps it was back to powering down without signalling low battery. So it's worth a reset and see what happens for you then report this to Garmin