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Backlight settings bug

Although the backlight is disabled with the buttons (and also with the gesture), pressing the down button to enter the widgets turns on the light, in the HR, steps and body battery widgets. In other widgets it does not happen.

EDIT 23/6/2022.

As Duffman19 says, it only happens when the hr widget is visible.

It also happens when taking the PulseOx measurement.

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0 tiagofernandex over 2 years ago

I also have this bug on my 255, I'm from Portugal.

0 5225374 over 2 years ago

I have this problem too. It appears to not be tied to a specific app, but it turns on when cycling through them either up or down. On mine, it is on music control when going up and pulse ox when going down.

This was not an issue with my former 245 -- it appears to be a bug.

0 Duffman19 over 2 years ago in reply to 5225374

Is the HR widget in view when the backlight comes on? It doesn’t have to be in the middle “selected” position, just in view on either the top or bottom of the screen. Try removing the HR widget/glance and see if the backlight stays off while cycling through. You can of course add it back in.

0 5225374 over 2 years ago in reply to Duffman19

YES!!! It comes on only when the HR widget comes into view. That was a bit tricky due to it just being on the periphery. Thanks for the insight. I just deleted it and the backlight no longer comes on.

0 4869793 over 2 years ago

I have the same issue and also when pressing the start button.

0 Garmin-Isabella over 2 years ago in reply to Duffman19

Duffman19

To formally submit a report to Garmin, instead of or in addition to discussing it with other users here, please reach out to your local Garmin Product Support team directly. Garmin Support Center

+1 Garmin-Kevin over 2 years ago

We have other reports on this and are currently investigating. Once we know more or have any instructions for affected users, we will be sure to update this thread.

0 GS over 2 years ago

Can anyone with the new firmware update installed confirm that the backlight issue here has been addressed? As with the OP, my watch backlight turns on as soon as I press the 'down' button to go into the glances (Last Run is the first one).

0 tiagofernandex over 2 years ago in reply to GS

Yes, the problem is still present.

0 GS over 2 years ago in reply to tiagofernandex

Thanks, tiagofernandex. Never can tell what is in " Various other bug fixes and improvements".