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2.70 restarts after some notifications

Updated yesterday via USB and garmin express and since then, it is randomly restarting after some notifications, already happened 4 times since last night. Anyone else? 

  • As part of the group that noticed the same issue I have found this Garmin\Debug\ERR_LOG.BAK file, don't know if it is related to this crash but it might help:


    3076 (Forerunner 245) SW ver: 270
    Build Type: RELEASE
    Commit:d28e49c92e51e1a66b37b7dfc2877b41bf4e09f5
    ESN: 3994562737
    06/18/19 07:00:14
    RTL
    errnum: 0x034
    r0: 0x2001a220
    r1: 0x3400e9dc
    r2: 0x3400e9dc
    r3: 0x00000010
    r4: 0x00000010
    r5: 0x00000000
    r6: 0x000000f0
    r7: 0x40404040
    r8: 0x2003fd00
    r9: 0x3400e9cc
    r10: 0x00000000
    r11: 0x000000ef
    r12: 0x00000000
    r13: 0x3400eabc
    r14: 0x2001a098
    r15: 0x3400eabc
    r16: 0x00189610
    r17: 0x01000000
    r18: 0x40000000
    r19: 0x00000400
    r20: 0xe000ed38
    r21: 0xe000ed34
    r22: 0x00000000
    Stack frame PC, SP: 0x0015ef11, 0x20019fd8
    Call Stack - SP at 0x20019fd8:
        0x000eb651
        0x0000333f
        0x0018058b
        0x046b6b91
        0x00113ca5
        0x00114195
        0x00044e1b
        0x00048c67
        0x000485bd
        0x000487b1
        0x001134ed
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
        0x00000000
    Uptime: 160389956

  • On stock face to restarts, but two major data losses.

    I had enough and exchanged 245 for Fenix 5s. Everything works smooth as silk.

  • I installed an official Garmin watch face yesterday (Lachesis light), just to rule that out, but unfortunately the crash on notification is still occurring.

    It's now 16:15 and my watch has just crashed. Losing three hours of data since it synced after a run at 13:14


    Looking forward to the time I get a notification during an activity and it loses all data for that training session. Garmin need to urgently give us an update on this watch breaking issue!

  • It's bizarre to me that Garmin can not reproduce this 'internally'.  If I leave ANY smart notifications on, I get a reboot eventually (usually only 1-3 notifications into a new day).  This includes after the minor (not numbered) update last Friday.  If I get a notification, I could flip a coin to see if I'm going to get a watch reboot and a loss of data.  I have since finally turned off notifications until I finally see a new version get pushed to the watch, then maybe I'll tray again.

  • downgrade to 2.6, and everything works perfectly. sad story. 

  • It's been mentioned a few times that if you downgrade back to 2.6, these issues aren't present. 

    Can someone who's done this link me to instructions on how to do the downgrade? My Google-fu skills are failing me. I can't seem to find how to downgrade or even where to download the 2.6 firmware from. 

  • https://www8.garmin.com/support/download_details.jsp?id=14935

    The downgrade instructions are at the bottom of the page.

    I've downgraded and been very happy.  My problem, however, is that the tracker automatically upgrades back to 2.7 once a day.  I don't enjoy the whole re-connection process.  Has anyone had success by simply turning off all notifications?

  • Where can I find the GUPDATE-260.GCD file?

    I can't seem to find it on the device itself and when I look for software to download it seems I can only find the beta software.

  • I have now disabled all smart notifications, and haven't had a reboot/data gaps since

  • Thanks for this. 

    If you turn "auto update" off on the watch in settings (System - Software Update - Auto Update set to off), would that stop the watch from automatically updating back to 2.70?

    And I have the same question as Jiffylush. I'd love to be able to install 2.60 as opposed to the 2.66 beta, but if the beta works just fine, then that's what I'll use. 

    *Edit* After looking through the zip file from the link above, I see the 2.60 firmware, so disregard my question of where to get it. Thanks again for the help and let us know if turning off auto update stops the watch from automatically updating to 2.70 again.