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2.70 restarts after some notifications

Updated yesterday via USB and garmin express and since then, it is randomly restarting after some notifications, already happened 4 times since last night. Anyone else?

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Garmin-Blake over 6 years ago +7 verified

There is an open ticket with our engineering team that is being investigated. We have gathered error logs from users that are affected and hope to have a resolution soon. This continues to be an issue…
Garmin-Blake over 6 years ago +0 verified

We wanted to touch base with everyone as we are still looking into this issue. I know there have been questions as to why we are not able to reproduce this internally. This is a thread dedicated to this…
Garmin-Blake over 6 years ago +1 verified

We have released a beta to address this issue which can be found here. We will be closing this thread and monitoring feedback in the sticky post linked.

The changes in the above linked beta will be rolled…
Former Member over 6 years ago in reply to Garmin-Blake +5

This was my data yesterday. The first gap is overnight and I wasn't wearing the watch. The second gap from 8:30am to 3:50pm I was wearing the watch the entire time and after receiving a notification at…
Former Member over 6 years ago +4

I disabled most notifications (left calendar reminders on), and have still had 2 reboots this morning. I also have the missing sections in my 'graphs' as others have described. This OS update is…

All Replies

0 Former Member over 6 years ago in reply to Garmin-Blake

I think this has less to do with the notification and type and more of the act of sending something to the watch causing it to reboot. I have experienced many gaps in my HR data for instance, as soon as I get any type of notification while this happening the watch reboots. Happens with any type of notification.

0 Piper51 over 6 years ago in reply to Garmin-Blake

Lost another hour of data this morning and a mile walk...

0 floppyrom over 6 years ago

I had also 3-4 reboots today. Yay! Does Garmin have any testers there?

0 Piper51 over 6 years ago

Lost about 8 hours of data today due to this big bug (my watch was separated from my phone for the work day, when they got back together a notification reset my watch before it could synch - POOF!)

0 berimbadas over 6 years ago in reply to floppyrom

That I don't know but they couldn't have enough testers. This bug and the buttons are huge problems of not enough testings. The buttons probably lack of quality control at manufactory.

0 Former Member over 6 years ago

My watch make the same problems. Why we got no answer from Garmin???

0 Former Member over 6 years ago in reply to Garmin-Blake

Phone - Nexus 6p, Android 8.1.0

Watch is forerunner 245 non music. Have a custom watch face (pip boy ish I think). I don't know if it is tied to notifications, could just be a failure while syncing. Feel free to reach out if you want more details about watch setup.

0 Piper51 over 6 years ago

Good morning. Just lost a complete nights worth of data! What the hell Garmin?!

0 Philip over 6 years ago

My girlfriends 245 also started to reboot when receiving notifications after installing version 2.70 of the firmware. Its connected to an iPhone 7 with the latest iOS.

We downgraded the watch to 2.60 and it worked fine again and didn't reboot or lose any data.

the firmware automatically upgraded again to 2.70 this morning at 8am. We have left notifications disabled and no reboots so far but a little scared to re-enable them

0 KentuckyHouse over 6 years ago

I just received a small update and installed it. The software version is still showing 2.70, but could this be a hot fix for the issues we've all been having?