Since the last update, the watch has become unusable: no longer sleep tracking, steps are no longer counted and the heart rate is completely inconsistent
Since the last update, the watch has become unusable: no longer sleep tracking, steps are no longer counted and the heart rate is completely inconsistent
I also have issues in both outdoor run activities where gps is all over, no step tracking, heart rate off. FR165 27.09. Problems came as soon as updated.
When i start a run, the start is delayed and when…
And this is exactly why Garmin ought to support firmware downgrades.
Even if it requires a convoluted hands-on method, at least give us the option of being able to get back to a functioning watch again…
I’m seeing similar issues. Forerunner 165 on v27.09 and I’ve gone through all the usual steps: Garmin Express update/sync, restarts, and full factory resets.
Heart rate data is still all over…
And this is exactly why Garmin ought to support firmware downgrades.
Even if it requires a convoluted hands-on method, at least give us the option of being able to get back to a functioning watch again.
Just an update, FR165 now with wrong time despite set in correct timezone.
For some people it is 5+ days now having issues... At this pace and being a Friday, and how unresponsive they have been, I guess Garmin will not provide a new firmware to fix this for another week.
Maybe they used A.I. to develop this firmware update?
I reported the issue to Garmin support for my watch. Had to send them a data dump from my watch using Garmin express on PC. They seem to be well aware of the problem but were unable to give me a timeframe for a fix. Not sure why they have not replied on this forum. Notebook check has reported it on their website.