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Heart rate data not syncing from Connect to Strava

J over 2 years ago

My heart rate data is not syncing from Garmin Connect to Strava. I am using Garmin HRM-Dual and connecting to my Fenix 5 Plus. Heart rate data is synced from watch to Connect, but not from Connect to Strava.

0 seilogramp over 2 years ago

Are you using ANT+ to connect to your Fenix 5?

HRM‍-Dual - Pairing the Heart Rate Monitor with Your ANT‍+ Device (garmin.com)

0 J over 2 years ago in reply to seilogramp

Yes I am using ANT+ and my HRM-Dual and Fenix 5 Plus are pairing fine. HR data is syncing to Garmin Connect just fine, but it is not transferring the HR data to Strava.

0 seilogramp over 2 years ago in reply to J

Suggest reestablishing the connection between Garmin and Strava - Garmin not syncing with strava

Someone else had this issue recently and was able to resolve it this way - Heart rate data not being sent to Strava