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Frequent connection dropouts with Edge 1030

dash1e
over 5 years ago

I'm experiencing many connection dropouts during my workout between Edge 1030 and Neo 2T.

Here an example where you can see how many time the signal goes to ZERO values:

  • 0 over 5 years ago

    Unfortunately, I am also very frustrated with the NEO2 connection to the Edge 1030. The FW0.32 did not bring any improvement or remedy. I always record the rides parallel to Zwift on the Edge. It needs it for the training analysis (aerobic, anaerobic). I hope TACX gets it in the next update.

  • 0 over 5 years ago in reply to dash1e

    Meant as as a reply to  dahs1e, 2 months ago:

    You can trnscode fit to csv as follows:

    Download the free sdk from: https://github.com/dgaff/fitsdk

    Under subdir java there is:  FitToCSV.bat. Read the instructions and you will be able to make a csv file from a fitbit file.

    Attention: some records can be mis-transformed.

    Next step could be making some vba in Excel to format the csv file and go analyzing!

    Made a primitive version for Garmin bitfit-files in Excel. 

    Greetings, 

  • 0 over 5 years ago

    Same issue here regular Power & Cadence dropouts every 4-5 min on my new Neo 2T & Edge 1030

    Neo 2T f/w 0.0.32 ANT pairing of all sensors to Edge 1030

    Edge 1030 f/w 9.10 

  • 0 over 5 years ago in reply to hotdogpartysausage

    Dropping problem is caused by edge 1030
    When I connect to tacx neo 2 using fenix 6x, it will not drop
    When I connect tacx neo 2 to edge 1030, the message will drop.

  • 0 over 5 years ago in reply to tjj1664

    It might be because the neo has a trainer FE-C pairing to the Edge1030 as well as the Power & Speed/Cadence sensors where the Fenix 6 will be sensors only. I don't have another device which can pair the Neo as a trainer though I have seen posts on the Edge 830 forum where people are also seeing it on their units. With those units having similar firmware I suspect it may somehow related to the ANT firmware on the newer Edge series computers 

  • 0 over 5 years ago in reply to tjj1664

    The two pictures are recorded at the same time

  • 0 over 5 years ago in reply to tjj1664

    Yes that's exactly what I'm experiencing.  I've raised a support ticket with garmin to see if i can get it resolved. If you wanted to do the same you could also reference my ticket 

    Reference ID: 15520879K0 >> <Q#:1009951

  • 0 over 5 years ago in reply to tjj1664

    I've got a couple of Edge1030 units at my disposal at the moment & have been doing some testing to try & pinpoint the Power & Cadence dropout issues on the Edge1030.

    I've had limited testing so far but at the moment the evidence seems to suggest the issue may be caused by having an Edge Remote paired to the Edge1030 even if it isn't connected.

    Can I ask those who are seeing dropouts on their Edge computers let me know if they do or don't have an Edge Remote pairing to their Edge?

  • 0 over 5 years ago in reply to hotdogpartysausage

    this is an interesting observation. I for my part indeed have an edge remote installed. Unfortunately, I won't be on my trainer again anytime soon to test it out.

  • 0 over 5 years ago in reply to WinterSprinter.de

    Thanks for the quick response. Hopefully some more users will be able to pitch in & be able to do some testing.

    One quick test would be to delete the Edge Remote pairing & see if there's any change in the dropouts on their device