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Turn-by-Turn Navigation missing - Bug or simply not available?

ChrisX
3 days ago

Hello everyone,


The Venu 4 product page advertises the following:

COURSES WITH TURN-BY-TURN DIRECTIONS

Create or find existing courses in the Garmin Connect smart-device app, or sync from your favorite third-party platforms and get turn-by-turn directions.


But when I create a route and let it navigate me, I don't get any turn-by-turn directions. Only the distance to the destination is shown at the bottom of the display.

Test videos on YouTube have also criticized the lack of turn-by-turn directions, even though they should be available according to the advertising.

Is this false advertising or a bug in the watch?

Do other owners have the same problem?

Many thanks and best regards,
Chris

  • 0 1 day ago

    Install Google Maps on the watch, then start directions in Google Maps on your phone. The turn-by-turn directions will appear on your watch.

  • 0 1 day ago in reply to Scott

    Thank you for pointing out Google Maps. 

    But on the one hand, Google Maps is not yet available for the watch, and on the other hand, it only works with an Android phone.



    And that's not what the watch is advertised for. There should be turn-by-turn directions for routes from Garmin Connect.

    Maybe  say something about this and help.

    thank you!

  • 0 1 day ago

    Same here, I've checked all my settings and have updated the software etc but get exactly the same as you, no turn by turn guidance Rolling eyes

  • 0 18 hours ago in reply to ChrisX

    You can get turn-by-turn directions for courses you create in Connect. Is that what you're referring to? You can do that now, I just tried it.

    I have Google Maps installed on my Venu 4, it's in the Connect IQ store.

  • 0 13 hours ago

    Essentially, the idea is that you can create routes in the Connect app and send them to the Venu 4. This means that turn-by-turn directions are displayed when navigating. This is known as breadcrumb navigation, but with turn-by-turn directions.
    (Similar to the Forerunner 265, for example)

    And it is precisely this feature that is advertised on the Venu 4 product page, but it doesn't work.

  • 0 3 hours ago in reply to ChrisX

    When you say it doesn't work, what specifically isn't working? I used it just a few minutes ago as a test. It told me when I was off course, and when I was back on course. I wouldn't call them turn-by-turn directions like you'd get with Google Maps, but neither does Garmin. 

    There was a course, along with my route, the whole way, showing where I was in relation to the course 

  • 0 2 hours ago in reply to Scott

    I've attached a screenshot from a YouTube video of a Forerunner 265:

    In addition to the actual route, you can see the "turn-by-turn directions" at the bottom of the display.
    In this case, turn right in 20 meters.

    And if you look at the features on the Venu 4 product page, it says "COURSES WITH TURN-BY-TURN DIRECTIONS."

    (See my initial post with the screenshot of the Venu 4 specs).

    So when I start a route on my Venu 4 as you described, it looks similar to the picture of the Forerunner, BUT instead of the turn-by-turn directions at the bottom of the display, it only shows how many meters/kilometers it is to the destination.

    And I don't think that should be the case if turn-by-turn navigation is advertised, right?

    I hope I've explained what I mean clearly and that someone from the Garmin team will comment on this.